At a Glance
- Tasks: Shape the future of home services and tackle exciting challenges in a dynamic team.
- Company: Join Checkatrade, the UK's leading platform for home improvement services.
- Benefits: Competitive salary, annual bonus, employee share programme, and wellness support.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Make a real impact by transforming how customers book and manage services.
- Qualifications: Critical thinking skills and a passion for solving complex problems.
The predicted salary is between 30000 - 40000 £ per year.
As our next Strategy and Operations Associate (Bookings Team), you’ll play a key role in helping us build the UK’s go-to home improvement marketplace. You’ll be part of the Bookings team which is focused on transforming Checkatrade from a lead generation platform into a true end-to-end bookings and transactions marketplace, where customers can seamlessly book, manage and pay for services directly through Checkatrade.
We’ve built and shipped multiple products, including Checkatrade Express and Checkatrade for Business which are early-stage products that are already powering real bookings and helping us move towards this vision. Forget long lists, here’s what you’ll actually spend your time on:
- Help shape the future of home services as part of a small, ambitious and entrepreneurial team.
- Tackle a wide range of challenges in a fast-moving team where priorities evolve quickly.
- Working across strategy, product and data to test ideas, launch new features and solve meaningful problems.
- Partnering closely with product managers, engineers and operators to turn ideas into live products that make a real impact.
- Driving operational excellence. You’ll identify bottlenecks, improve processes and build scalable workflows that improve how our products perform day-to-day.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
- Background in consulting, tech, or startups is helpful but not essential.
- Strong critical thinking and a genuine interest in solving complex problems.
- Comfortable working with data. Excel/Google Sheets is required, and experience with BI tools is a plus.
- An AI-curious mindset. You’re interested in using automation and AI tools to work faster and have more impact.
- Clear communication skills and the ability to adapt in a fast-moving environment where priorities can shift.
We believe great work deserves great rewards. Here’s just a taste:
- Competitive salary + annual bonus
- Employee Share Program
- Health, well-being and learning support (including access to leadership programmes and mentorship)
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners
- 1st stage interview with our team leads
- 2nd Stage interview includes a case study interview with key stakeholders
- Final stage interview includes a case study interview
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form.
About us: We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Strategy and Operations Associate (Bookings) employer: Checkatrade
Checkatrade is an exceptional employer that fosters a dynamic and entrepreneurial work culture, perfect for those looking to make a meaningful impact in the home improvement marketplace. With a strong focus on employee growth, we offer competitive salaries, an annual bonus, and comprehensive well-being support, including access to leadership programmes and mentorship. Our innovative environment encourages collaboration across teams, allowing you to tackle exciting challenges while enjoying unique benefits like a buy & sell holiday scheme and paid charity leave.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Operations Associate (Bookings)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your skills can help them achieve their goals. Practise common interview questions and be ready to showcase your problem-solving abilities.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with someone from the team, let your passion for the role and the company shine through. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Strategy and Operations Associate (Bookings)
Some tips for your application 🫡
Show Your Curiosity:We want to see your curiosity shine through in your application. Don’t just list your skills; tell us how you’ve used them to tackle challenges or solve problems. Show us that you’re ready to crack on and make an impact!
Tailor Your Application:Make sure to tailor your application to the Strategy and Operations Associate role. Highlight your experience with data, critical thinking, and any relevant projects that demonstrate your ability to adapt in a fast-moving environment. We love seeing how you connect your background to our mission!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate clear communication, so make it easy for us to understand your journey and what you can bring to the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Checkatrade!
How to prepare for a job interview at Checkatrade
✨Know the Company Inside Out
Before your interview, dive deep into Checkatrade's mission and recent developments. Understand their transition from a lead generation platform to a full-fledged bookings marketplace. This knowledge will help you demonstrate genuine interest and align your answers with their goals.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Think about times when you identified bottlenecks or improved processes. Be ready to discuss these experiences in detail, as they’ll be looking for your critical thinking abilities.
✨Get Comfortable with Data
Brush up on your Excel and Google Sheets skills, as well as any BI tools you might have used. Be prepared to discuss how you've used data to drive decisions or improve operations in the past. This will show that you're ready to hit the ground running in a data-driven environment.
✨Embrace the AI Mindset
Since they're looking for someone with an AI-curious mindset, think about how automation and AI can enhance operational efficiency. Prepare to share your thoughts on this topic during the interview, as it shows you're forward-thinking and aligned with their innovative approach.
