At a Glance
- Tasks: Shape the future of home services and tackle exciting challenges in a dynamic team.
- Company: Join Checkatrade, the UK's leading platform for home improvement services.
- Benefits: Enjoy competitive salary, bonuses, gym membership, and generous holiday schemes.
- Other info: Fast-paced environment with opportunities for growth and mentorship.
- Why this job: Make a real impact by transforming how customers book and manage home services.
- Qualifications: Critical thinking, data skills, and a curious mindset about AI and automation.
The predicted salary is between 30000 - 40000 £ per year.
As our next Strategy and Operations Associate (Bookings Team), you’ll play a key role in helping us build the UK’s go-to home improvement marketplace. You’ll be part of the Bookings team which is focused on transforming Checkatrade from a lead generation platform into a true end-to-end bookings and transactions marketplace, where customers can seamlessly book, manage and pay for services directly through Checkatrade.
We’ve built and shipped multiple products, including Checkatrade Express and Checkatrade for Business which are early-stage products that are already powering real bookings and helping us move towards this vision. Forget long lists, here’s what you’ll actually spend your time on:
- Help shape the future of home services as part of a small, ambitious and entrepreneurial team.
- Tackle a wide range of challenges in a fast-moving team where priorities evolve quickly.
- Work across strategy, product and data to test ideas, launch new features and solve meaningful problems.
- Partner closely with product managers, engineers and operators to turn ideas into live products that make a real impact.
- Drive operational excellence by identifying bottlenecks, improving processes and building scalable workflows that enhance product performance day-to-day.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
- Background in consulting, tech, or startups is helpful but not essential.
- Strong critical thinking and a genuine interest in solving complex problems.
- Comfortable working with data; Excel/Google Sheets is required, and experience with BI tools is a plus.
- An AI-curious mindset; interested in using automation and AI tools to work faster and have more impact.
- Clear communication skills and the ability to adapt in a fast-moving environment where priorities can shift.
We believe great work deserves great rewards. Here’s just a taste:
- Competitive salary + annual bonus
- Employee Share Program
- Health, well-being and learning support (including access to leadership programmes and mentorship)
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners
- 1st stage interview with our team leads
- 2nd Stage interview includes a case study interview with key stakeholders
- Final stage interview includes a case study interview
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.
About us: We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Strategy and Operations Associate employer: Checkatrade
Checkatrade is an exceptional employer that fosters a dynamic and entrepreneurial work culture, perfect for those looking to make a meaningful impact in the home improvement marketplace. With a strong focus on employee growth, we offer competitive salaries, an annual bonus, and comprehensive health and well-being support, alongside unique benefits like a buy & sell holiday scheme and paid charity leave. Join our ambitious team in a fast-paced environment where your ideas can shape the future of home services and where every day presents new challenges and opportunities for innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Checkatrade and understand their products like Checkatrade Express. Be ready to discuss how your skills can help shape the future of home services and tackle challenges head-on.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled complex issues in the past. Highlight your critical thinking and data-handling abilities to impress the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our ambitious team at Checkatrade.
We think you need these skills to ace Strategy and Operations Associate
Some tips for your application 🫡
Show Your Curiosity:We want to see your curiosity shine through in your application. Share examples of how you've tackled challenges or explored new ideas in your previous roles. This will show us that you're ready to crack on and make an impact!
Be Data-Driven:Since you'll be working with data, make sure to highlight any experience you have with Excel, Google Sheets, or BI tools. We love candidates who can use data to drive decisions, so don’t hold back on showcasing your skills!
Tailor Your Application:Take a moment to tailor your application to the Strategy and Operations Associate role. Use language from the job description and connect your experiences to the responsibilities listed. This helps us see how you fit into our vision!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Checkatrade
✨Know Your Stuff
Before the interview, dive deep into Checkatrade's products and services. Familiarise yourself with Checkatrade Express and Checkatrade for Business. Understanding how these products work will help you discuss how you can contribute to transforming the platform into a seamless end-to-end marketplace.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled complex problems in the past. Think about times when you've identified bottlenecks or improved processes. This will demonstrate your critical thinking skills and your ability to drive operational excellence, which is key for the Strategy and Operations Associate role.
✨Get Comfortable with Data
Since the role requires working with data, brush up on your Excel and Google Sheets skills. Be ready to talk about how you've used data in previous roles to make informed decisions or improve workflows. If you have experience with BI tools, don’t forget to mention that too!
✨Embrace the Fast-Paced Environment
Checkatrade values adaptability, so be ready to discuss how you've thrived in fast-moving environments. Share examples of how you've successfully managed shifting priorities and maintained clear communication with team members. This will show that you're not just curious but also ready to crack on and make an impact.
