At a Glance
- Tasks: Lead internal communications, connecting the team with impactful stories and strategies.
- Company: Join Checkatrade, the UK's top platform for finding trusted tradespeople.
- Benefits: Enjoy competitive salary, health support, gym membership, and extra holiday options.
- Other info: Be part of a growing company with exciting plans for the future.
- Why this job: Make a real impact by shaping how we communicate and connect with our people.
- Qualifications: Experience in fast-paced communications, exceptional writing skills, and a passion for technology.
The predicted salary is between 60000 - 75000 £ per year.
As our next Senior Internal Communications Lead, you’ll own the heartbeat of how Checkatrade talks with its people. You’ll act as the strategic bridge between the Executive Leadership Team and the wider business, shaping the stories, channels, and rituals that keep everyone aligned, energised, and pointed toward our north star of Powering Great Work. If you're someone who can make a company feel connected and proud of where it's going, this role was written for you.
What you’ll actually spend your time on:
- Leading and evolving our internal communications strategy, shifting from broadcast messaging to high-value, two-way interactions that genuinely connect people to what we're building.
- Partnering with the CEO and senior leadership to shape key messages, helping them communicate with clarity and warmth through change, growth, and the moments that matter most.
- Turning business updates into stories people actually care about, helping every employee understand not just what we're doing, but why it matters for trades, homeowners, and our own team.
- Owning the comms strategy for high-stakes moments, bringing calm, clarity, and confidence when the landscape shifts.
- Keeping the customer at the centre of every story.
- Making sure our internal comms always connects back to the impact we have on trades and homeowners, so every employee feels the thread between their work and the people we serve.
- Championing our AI-Powered value in practice, auditing and optimising our comms ecosystem so we're being smart and data-driven, not just busy.
- Creating real space for conversation, using data and feedback to understand what's landing, celebrating the wins, and building the social glue that keeps us connected as we grow.
What we’re looking for:
- A background in communications within a digital, technology, or high-growth environment where things move quickly and the stakes are real.
- Exceptional writing skills and a sharp instinct for tone, with the ability to take complex strategy and make it human, clear, and worth reading.
- Confidence working with senior leaders on sensitive topics, with the gravitas to give honest strategic counsel, not just execution support.
- A genuine curiosity about technology and AI, and a real interest in culture that goes beyond the surface.
Benefits:
- Competitive salary + end of contract bonus
- Health, well-being and learning support
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners
- 1st stage interview with Chief Corporate Affairs Officer and Chief People Officer
- Final Stage interview with our CEO
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box. At the moment, this role isn’t open to visa sponsorship applications.
About us:
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Senior Internal Communications Lead employer: Checkatrade
Checkatrade is an exceptional employer that prioritises meaningful connections and employee engagement, making it a fantastic place for the Senior Internal Communications Lead to thrive. With a strong focus on well-being, professional growth, and a vibrant work culture, employees enjoy benefits such as competitive salaries, gym memberships, and generous leave policies. Located in a fast-paced environment, Checkatrade empowers its team to shape impactful narratives that resonate with both tradespeople and homeowners, fostering a sense of pride and purpose in their work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Internal Communications Lead
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Checkatrade. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Checkatrade, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Checkatrade inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Senior Internal Communications Lead
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Checkatrade. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Checkatrade.
How to prepare for a job interview at Checkatrade
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
