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- Tasks: Assist tradespeople with inquiries and resolve their issues effectively.
- Company: Leading home improvement platform with a focus on customer service.
- Benefits: Salary of £26,500, gym membership, and learning support.
- Why this job: Make a real impact by supporting tradespeople in their work.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Join a dynamic team and grow your career in a supportive environment.
The predicted salary is between 24000 - 28000 £ per year.
A leading home improvement platform is seeking a Customer Service Advisor (Trade Support) in Portsmouth. This role involves assisting tradespeople with inquiries, providing support, and resolving issues.
Candidates should have a background in customer service, excellent communication skills, and a problem-solving mindset.
The position offers a salary of £26,500 and various perks including gym membership and learning support.
If you’re passionate about making an impact, we’d love to hear from you.
Trade Support - Customer Service Champion for Tradespeople in Portsmouth employer: Checkatrade
Contact Detail:
Checkatrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support - Customer Service Champion for Tradespeople in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the trades or customer service sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d handle specific customer scenarios, especially those related to tradespeople. We want you to shine!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, let them know why you love supporting tradespeople and how you can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you!
We think you need these skills to ace Trade Support - Customer Service Champion for Tradespeople in Portsmouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped others and resolved issues in the past, so share specific examples that showcase your skills.
Communicate Clearly: Since this role is all about assisting tradespeople, clear communication is key. Use straightforward language in your application and make sure your points are easy to understand. We appreciate clarity!
Problem-Solving Mindset: We love candidates who can think on their feet! In your application, mention times when you’ve tackled challenges or found creative solutions. This will show us that you’re ready to jump into action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Checkatrade
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand how to handle inquiries and resolve issues effectively, as this role is all about supporting tradespeople. Be ready to share examples from your past experiences that highlight your problem-solving skills.
✨Research the Company
Take some time to learn about the home improvement platform and its values. Knowing their mission and how they support tradespeople will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would explain complex issues simply and effectively.
✨Show Your Passion for Helping Others
This role is all about making an impact, so be sure to convey your enthusiasm for helping tradespeople. Share stories that demonstrate your commitment to customer satisfaction and how you’ve gone above and beyond to assist others in the past.
