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- Tasks: Provide in-person and remote IT support, solving tech issues and managing hardware.
- Company: Leading home improvement platform in the UK with a people-first approach.
- Benefits: Competitive salary, employee share plan, and health and well-being perks.
- Why this job: Join a supportive team and enhance your IT skills while making a difference.
- Qualifications: Background in IT support, problem-solving mindset, and strong communication skills.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement platform in the UK is seeking an IT Service Desk Engineer to provide both in-person and remote IT support. The role involves assisting with tech issues, managing hardware, and ensuring a smooth IT experience for the team.
Candidates should have a background in IT support, a problem-solving mindset, and strong communication skills.
This position offers a competitive salary, employee share plan, and various health and well-being perks.
People-First IT Support Engineer in Portsmouth employer: Checkatrade
Contact Detail:
Checkatrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People-First IT Support Engineer in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd handle tech issues and communicate solutions clearly. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for tech! During interviews, share personal projects or experiences that highlight your skills. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely loves IT.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace People-First IT Support Engineer in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and problem-solving skills. We want to see how you've tackled tech issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch IT support and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated with colleagues or clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Checkatrade
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge before the interview. Familiarise yourself with common tech issues and solutions, as well as the hardware you'll be managing. This will help you demonstrate your problem-solving mindset and show that you're ready to tackle any challenge.
✨Showcase Your Communication Skills
Since this role involves assisting others, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated technical information to non-tech-savvy colleagues in the past. This will prove that you can ensure a smooth IT experience for the team.
✨Research the Company Culture
Understanding the company's values and culture is key, especially since they prioritise a people-first approach. Look into their mission and any recent news or projects. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, the types of tech challenges they face, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
