Homeowner Support Associate Manager: Lead Customer Impact in Portsmouth

Overview

A leading home improvement platform in the UK is seeking a Homeowner Support – Associate Manager to oversee operations of the Homeowner Support team. You will play a crucial role in enhancing customer experience, managing escalations, and leading team members. Ideal candidates bring strong communication, problem-solving skills, and a customer-first mindset. The role offers competitive salary and various employee benefits, including gym membership, learning support, and flexible holiday options.

Responsibilities

• Oversee operations of the Homeowner Support team.
• Enhance customer experience, manage escalations, and lead team members.

Qualifications

• Strong communication skills.
• Problem-solving skills.
• Customer-first mindset.

Benefits

Competitive salary and various employee benefits, including gym membership, learning support, and flexible holiday options.

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