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- Tasks: Join a dynamic team to build the UK's best home services marketplace.
- Company: Checkatrade, the leading platform for finding tradespeople in the UK.
- Benefits: Competitive salary, bonuses, employee share programme, and wellness support.
- Why this job: Make a real impact while tackling exciting challenges in a fast-paced environment.
- Qualifications: Recent graduate or early-career professional with critical thinking skills.
- Other info: Opportunity for career growth and learning in a rapidly expanding company.
The predicted salary is between 28800 - 43200 £ per year.
Join us as an Operations Associate, Checkatrade Express. Want to do work that really matters? At Checkatrade, we’re building the UK’s go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.
What is Checkatrade Express? An alternative experience to the ordinary Checkatrade website. It has a simplified booking journey for customers, with a focus on quick, everyday jobs in the home. Prices are fixed and upfront, payment is made with us directly on the platform, and the customer does not select their trade - we handle that for them.
We built the platform in mid-2025, and brought it to market in Q4 of that year. We have since grown extremely quickly, expanded nationwide, and offer 100+ services to thousands of customers. The product is still very early in its journey. It is run by a small, ambitious, entrepreneurial team with aggressive targets to hit. We are looking for an Operations Associate to join us on our mission to build the UK’s best home services marketplace.
Forget long lists, here’s what you’ll actually spend your time on:
- Building supply health and acquisition frameworks from the ground up to ensure our trade network keeps up with skyrocketing demand.
- Rolling up your sleeves and getting stuck into a wide variety of challenges in a scrappy team where no two days are the same.
- Sitting at the centre of strategy, product, and data to shape new ideas, drive launches, solve meaningful problems, and push projects over the line.
- Working side-by-side with product managers, engineers, and operators to turn concepts into live products that make a real impact.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
- Recent graduate or early-career professional preferably with experience in consulting, tech, or startups (not essential).
- Exceptional critical thinking and a love for tackling complex challenges with smart, well-reasoned solutions.
- Comfort working with data (Excel required, BI tools a bonus) to ask smart questions and spot patterns that help the team focus on what matters.
- An AI-powered mindset, using automation and AI agents to scale your personal output and multiply your impact.
- Clear communication skills and an eagerness to learn and adapt in a highly-dynamic, fast-paced environment where priorities shift rapidly.
We believe great work deserves great rewards. Here’s just a taste:
- Competitive salary + annual bonus or commission (role dependent).
- Employee Share Program.
- Health, well-being and learning support (including access to leadership programmes and mentorship).
- Gym membership, Smart Tech Scheme and Cycle Scheme.
- Birthday/Special day leave.
- Buy & sell holiday scheme.
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners.
- 1st stage interview with e.g. General Manager, Express.
- 2nd Stage case study, panel interview.
- 3rd Stage cross functional interview.
If you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner.
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.
About us: We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Operations Associate, Checkatrade Express employer: Checkatrade
Contact Detail:
Checkatrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate, Checkatrade Express
✨Tip Number 1
Get to know Checkatrade Express inside out! Familiarise yourself with their services and how they operate. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Associate role. It’s all about making connections!
✨Tip Number 3
Prepare for those interviews by practising common questions related to operations and problem-solving. Think of examples from your past experiences that showcase your critical thinking and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Checkatrade team. Let’s get you that interview!
We think you need these skills to ace Operations Associate, Checkatrade Express
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! We love candidates who are eager to learn and tackle challenges head-on. Share examples of how you've approached complex problems in the past.
Be Data-Savvy: Since we work with data daily, it’s a good idea to highlight your experience with tools like Excel or any BI tools you’ve used. Show us how you’ve used data to make decisions or spot trends in your previous roles.
Keep It Clear and Concise: We appreciate clear communication, so make sure your application is easy to read and straight to the point. Avoid jargon and focus on what makes you a great fit for the Operations Associate role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Checkatrade
✨Know the Company Inside Out
Before your interview, make sure you understand Checkatrade's mission and values. Familiarise yourself with the Checkatrade Express platform and its unique selling points. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Problem-Solving Skills
As an Operations Associate, you'll face various challenges. Prepare examples from your past experiences where you've tackled complex problems or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Get Comfortable with Data
Since the role involves working with data, brush up on your Excel skills and be ready to discuss how you've used data in previous roles or projects. If you have experience with BI tools, mention that too! Being able to demonstrate your analytical mindset will set you apart.
✨Be Ready to Adapt
Checkatrade Express is a fast-paced environment, so be prepared to discuss how you've adapted to changing priorities in the past. Share specific instances where you've had to pivot quickly and how you managed to stay productive and focused amidst the chaos.
