At a Glance
- Tasks: Build frameworks and tackle diverse challenges in a dynamic team environment.
- Company: Join Checkatrade, the UK's leading home improvement marketplace.
- Benefits: Competitive salary, bonuses, health support, gym membership, and more.
- Other info: Enjoy a vibrant culture with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-growing startup with ambitious goals.
- Qualifications: Recent graduate or early-career professional with critical thinking skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us as an Operations Associate at Checkatrade Express. Want to do work that really matters? At Checkatrade, we’re building the UK’s go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.
What is Checkatrade Express? An alternative experience to the ordinary Checkatrade website. It has a simplified booking journey for customers, with a focus on quick, everyday jobs in the home. Prices are fixed and upfront, payment is made with us directly on the platform, and the customer does not select their trade - we handle that for them. We built the platform in mid-2025, and brought it to market in Q4 of that year. We have since grown extremely quickly, expanded nationwide, and offer 100+ services to thousands of customers. The product is still very early in its journey. It is run by a small, ambitious, entrepreneurial team with aggressive targets to hit.
We are looking for an Operations Associate to join us on our mission to build the UK’s best home services marketplace. Forget long lists, here’s what you’ll actually spend your time on:
- Building supply health and acquisition frameworks from the ground up to ensure our trade network keeps up with skyrocketing demand.
- Rolling up your sleeves and getting stuck into a wide variety of challenges in a scrappy team where no two days are the same.
- Sitting at the centre of strategy, product, and data to shape new ideas, drive launches, solve meaningful problems, and push projects over the line.
- Working side-by-side with product managers, engineers, and operators to turn concepts into live products that make a real impact.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
- Recent graduate or early-career professional preferably with experience in consulting, tech, or startups (not essential).
- Exceptional critical thinking and a love for tackling complex challenges with smart, well-reasoned solutions.
- Comfort working with data (Excel required, BI tools a bonus) to ask smart questions and spot patterns that help the team focus on what matters.
- An AI-powered mindset, using automation and AI agents to scale your personal output and multiply your impact.
- Clear communication skills and an eagerness to learn and adapt in a highly-dynamic, fast-paced environment where priorities shift rapidly.
We believe great work deserves great rewards. Here’s just a taste:
- Competitive salary + annual bonus or commission (role dependent).
- Employee Share Program.
- Health, well-being and learning support (including access to leadership programmes and mentorship).
- Gym membership, Smart Tech Scheme and Cycle Scheme.
- Birthday/Special day leave.
- Buy & sell holiday scheme.
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners.
- 1st stage interview with e.g. General Manager, Express.
- 2nd Stage case study, panel interview.
- 3rd Stage cross functional interview.
If you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner. If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.
About us: We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Operations Associate (Checkatrade Express) in London employer: Checkatrade
At Checkatrade, we pride ourselves on being an exceptional employer that values innovation and teamwork. As an Operations Associate in our dynamic Checkatrade Express team, you'll enjoy a competitive salary, comprehensive health and well-being support, and unique perks like a gym membership and a buy & sell holiday scheme. Our entrepreneurial culture fosters personal growth and offers opportunities to make a real impact in the fast-paced home improvement marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate (Checkatrade Express) in London
✨Tip Number 1
Get to know Checkatrade Express inside out! Familiarise yourself with our services and the unique booking journey we offer. This will help you stand out during interviews and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising your problem-solving skills. Think of examples where you've tackled complex challenges, as this is key for the Operations Associate role. We love candidates who can think critically and adapt quickly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Checkatrade Express!
We think you need these skills to ace Operations Associate (Checkatrade Express) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Checkatrade Express and making a difference in the home improvement marketplace.
Tailor Your CV:Make sure your CV is tailored to the Operations Associate role. Highlight any relevant experience, especially if you've tackled complex challenges or worked in fast-paced environments. We love seeing how your background aligns with our mission!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applicants who can communicate effectively, so make it easy for us to understand your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Checkatrade Express!
How to prepare for a job interview at Checkatrade
✨Know the Company Inside Out
Before your interview, make sure you understand Checkatrade's mission and values. Familiarise yourself with their services, especially Checkatrade Express, and think about how you can contribute to their goals. This will show your genuine interest and help you connect your skills to their needs.
✨Prepare for Case Studies
Since the interview process includes a case study, practice tackling real-world problems related to operations. Think about how you would approach building supply health frameworks or solving challenges in a fast-paced environment. This will demonstrate your critical thinking and problem-solving abilities.
✨Show Your Data Savvy
Brush up on your Excel skills and be ready to discuss how you've used data in past experiences. Be prepared to share examples of how you've spotted patterns or made decisions based on data analysis. This is crucial for the Operations Associate role, so make it a focal point in your discussions.
✨Emphasise Your Adaptability
Checkatrade Express is all about agility and quick decision-making. Share examples from your past where you've had to adapt to changing priorities or tackle unexpected challenges. Highlighting your flexibility will resonate well with the team’s entrepreneurial spirit.
