Customer Success Executive
Customer Success Executive

Customer Success Executive

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers, exceed sales targets, and drive revenue growth in a fast-paced environment.
  • Company: Join Checkatrade, the UK's leading platform connecting tradespeople and homeowners.
  • Benefits: Enjoy competitive salary, uncapped commission, hybrid working, and exclusive discounts.
  • Why this job: Be part of a dynamic team where your contributions directly impact success and growth.
  • Qualifications: Proven sales experience, strong communication skills, and proficiency in Salesforce or similar tools.

The predicted salary is between 28800 - 43200 £ per year.

Please note that we are unable to offer visa sponsorship at this time, so candidates must already hold the right to work in the UK without any assistance.

Customer Success Executive

Checkatrade is the go-to marketplace for trades and consumers alike, and we are on a mission to be the trusted foundation of every home. Our Sales team plays a crucial role in driving business growth by identifying opportunities and delivering outstanding sales performance. We are looking for driven and solution-oriented individuals to join our team ofSales Specialists. If you thrive in a fast-paced sales environment and are passionate about delivering results, this could be the role for you!

Location : King\’s Cross, London

Where do you fit in?

As a Sales Specialist, you’llbe responsible for consistently exceeding sales targets, engaging potential customers, and driving revenue growth. You’ll proactively identify and convert leads, use solution-based selling techniques, and confidently handle objections to close deals. You’ll play a key role in maintaining strong client relationships while ensuring accurate and up-to-date data management in Salesforce.

You’ll work collaboratively with teams across the business, leveraging data and insights to refine sales strategies and maximise your success. If you are results-driven, thrive on challenges, and enjoy making a real impact, we want to hear from you!

What’s in it for you?

  • A competitive salary with an uncapped commission structure, rewarding your success.

  • The opportunity to be part of a high-energy, growth-focused team where your contributions make a direct impact.

  • A clear career progression path with training, coaching, and ongoing development to refine your sales skills.

  • A benefits package that includes discounts from a wide range of retailers, a healthcare cash plan, and a scheme to help you buy the latest bikes or tech gadgets (plus much more!).

  • Hybrid working opportunities to provide flexibility and work-life balance.

  • The chance to work in an inclusive and collaborative team culture, where your success is celebrated!

What do you need to succeed?

  • Proven sales experience with a track record of hitting and exceeding targets.

  • A results-driven mindset with resilience and determination to succeed in a competitive sales environment.

  • Strong negotiation and objection-handling skills to confidently move deals forward.

  • Excellent communication skills, with the ability to articulate value propositions and persuade potential customers.

  • Proactive and self-motivated, with a passion for identifying and creating sales opportunities.

  • Experience using Salesforce or similar CRM tools to manage leads and pipeline data effectively.

We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.

About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

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Customer Success Executive employer: Checkatrade

Checkatrade is an exceptional employer, offering a dynamic and inclusive work environment in the heart of King's Cross, London. With a competitive salary and uncapped commission structure, employees are rewarded for their success while enjoying a clear path for career progression through ongoing training and development. The company fosters a collaborative culture where contributions are celebrated, and hybrid working options provide the flexibility needed for a healthy work-life balance.
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Contact Detail:

Checkatrade Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Executive

✨Tip Number 1

Familiarise yourself with Checkatrade's services and values. Understanding their mission to be the trusted foundation of every home will help you align your responses during interviews and demonstrate your genuine interest in the company.

✨Tip Number 2

Brush up on your Salesforce skills. Since the role requires effective management of leads and pipeline data, being proficient in Salesforce or similar CRM tools will give you an edge and show that you're ready to hit the ground running.

✨Tip Number 3

Prepare for scenario-based questions that focus on objection handling and negotiation. Think of specific examples from your past experiences where you've successfully closed deals or turned around difficult situations, as this will showcase your sales acumen.

✨Tip Number 4

Network with current or former employees of Checkatrade on platforms like LinkedIn. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach and stand out during the selection process.

We think you need these skills to ace Customer Success Executive

Proven Sales Experience
Track Record of Exceeding Targets
Results-Driven Mindset
Resilience and Determination
Strong Negotiation Skills
Objection Handling Skills
Excellent Communication Skills
Ability to Articulate Value Propositions
Proactive and Self-Motivated
Passion for Identifying Sales Opportunities
Experience with Salesforce or Similar CRM Tools
Data Management Skills
Collaboration Skills
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your proven sales experience and any specific achievements related to exceeding targets. Use metrics to demonstrate your success, such as percentage increases in sales or number of deals closed.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and your results-driven mindset. Mention your experience with Salesforce or similar CRM tools, and how you’ve successfully handled objections in past roles.

Showcase Relevant Skills: Emphasise your strong negotiation skills and excellent communication abilities. Provide examples of how you've articulated value propositions to potential customers and successfully converted leads.

Research Checkatrade: Familiarise yourself with Checkatrade’s mission and values. Understanding their marketplace and the importance of customer relationships will help you align your application with their goals and demonstrate your enthusiasm for the role.

How to prepare for a job interview at Checkatrade

✨Showcase Your Sales Achievements

Be prepared to discuss specific examples of how you've exceeded sales targets in the past. Use metrics and figures to illustrate your success, as this will demonstrate your results-driven mindset.

✨Master Objection Handling

Since the role requires strong negotiation skills, practice common objections you might face during the interview. Prepare responses that highlight your ability to turn objections into opportunities, showcasing your solution-oriented approach.

✨Demonstrate Your Communication Skills

Effective communication is key in sales. During the interview, articulate your thoughts clearly and confidently. Practice explaining value propositions succinctly, as this will reflect your ability to persuade potential customers.

✨Familiarise Yourself with Salesforce

As experience with CRM tools like Salesforce is essential, make sure you can discuss how you've used such platforms in previous roles. Highlight your ability to manage leads and pipeline data effectively, as this will show your proactive nature.

Customer Success Executive
Checkatrade
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  • Customer Success Executive

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-01

  • C

    Checkatrade

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