At a Glance
- Tasks: Lead and develop relationships with accommodation partners to ensure a competitive portfolio.
- Company: Dynamic company in the serviced accommodation sector, based in London.
- Benefits: £35,000 salary, annual bonus, 23 days leave, health benefits, and birthday off.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Join a proactive team and make a real impact in the hospitality industry.
- Qualifications: 3+ years in hospitality or related fields, strong relationship-building skills.
The predicted salary is between 35000 - 35000 £ per year.
We are seeking a proactive and relationship-focused Partner Relations Manager to lead and develop our accommodation partner network. Reporting directly to the Partnership Sales Manager, you will be responsible for managing relationships with both existing and prospective property partners, ensuring our portfolio remains competitive, accurate and aligned with client demand. As the primary point of contact for accommodation partners, you will play a key role in maintaining strong commercial relationships, identifying new opportunities, negotiating favourable terms and ensuring property information, rates and promotional content are accurately maintained across all platforms. This role combines relationship management, commercial awareness, portfolio development and operational excellence. You will work closely with Account Management, Marketing and Business Development teams to ensure our partners receive exceptional support while helping deliver the best possible accommodation solutions for our clients.
Key Responsibilities
- Build, develop and maintain strong relationships with existing and prospective accommodation partners.
- Act as the primary contact for partner enquiries, support requests and ongoing account management.
- Maintain regular communication with partners to strengthen relationships and identify opportunities for mutual growth.
- Conduct regular account reviews and performance discussions.
- Represent Checkin Apartments as a trusted and professional partner within the serviced accommodation sector.
- Identify and onboard new accommodation partners that complement and strengthen the existing portfolio.
- Manage the partner onboarding process from initial discussions through to system setup and launch.
- Continuously review portfolio coverage, quality and competitiveness in line with client requirements and market demand.
- Research emerging accommodation trends and identify opportunities to expand product offerings.
Commercial Performance & Negotiation
- Negotiate commercial agreements, commission structures, rates and promotional opportunities with accommodation providers.
- Work with partners to maximise availability, secure competitive pricing and enhance client value.
- Review partner performance and identify opportunities to increase production and revenue.
- Support strategic initiatives that drive portfolio growth and commercial success.
Property Content & Data Management
- Ensure all property content, rates, promotions, facilities and terms are accurately maintained across internal systems, websites and booking platforms.
- Regularly audit partner information to ensure accuracy, consistency and compliance.
- Manage property updates, new openings, refurbishments and promotional campaigns.
- Maintain high standards of data quality and attention to detail across all platforms.
Collaboration & Internal Support
- Work closely with Account Management teams to support client requirements and resolve partner-related issues.
- Collaborate with Marketing on partner campaigns, content creation, promotional activity and property features.
- Support Business Development by identifying suitable accommodation solutions for new opportunities and key accounts.
- Share market insights and partner intelligence with the wider business.
Property Visits & Industry Engagement
- Schedule and attend regular property visits, familiarisation trips and partner meetings.
- Stay informed on new developments, refurbishments and emerging accommodation trends.
- Represent the company at industry events, networking functions and partner-hosted events, including occasional evening commitments.
Requirements
- Minimum of 3 years' experience within serviced apartments, hospitality, corporate housing, travel, accommodation partnerships or a related sector.
- Proven ability to build and maintain strong business relationships with external partners and stakeholders.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong commercial awareness with the confidence to negotiate and influence effectively.
- Highly organised with the ability to manage multiple projects, deadlines and priorities simultaneously.
- Exceptional attention to detail and commitment to maintaining accurate information across systems.
- A proactive, solutions-focused mindset with the ability to identify opportunities and implement improvements.
- Comfortable analysing data, reviewing performance metrics and making commercially informed decisions.
- Confident using CRM systems, databases and business software platforms.
- Experience managing website content or property databases would be advantageous.
- Comfortable working with rates, pricing structures and financial information.
- Self-motivated and capable of working independently while contributing positively to a collaborative team environment.
Benefits
- Salary £35,000 pa
- Annual Bonus Scheme
- 23 days annual leave plus bank holidays
- Day off for your birthday
- Well connected modern office with refreshments & events
- Health Shield cash plan scheme (including optical, dental, wellness allowance)
- EAP and retail discounts (after probation)
The office hours are 9am to 5.30pm (lunch is half an hour) Monday to Friday based at our 245 Hammersmith Road, London, W6 8PW. On occasions you may be required to work outside these hours to fulfil your role. No overtime is payable.
Partner Relations Manager employer: Check in Apartments
At Checkin Apartments, we pride ourselves on fostering a dynamic and supportive work environment in the heart of London. As a Partner Relations Manager, you will benefit from a competitive salary, an annual bonus scheme, and a comprehensive health plan, all while working alongside a passionate team dedicated to excellence in the serviced accommodation sector. Our culture encourages professional growth and collaboration, ensuring that you have the resources and opportunities to thrive in your role and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Relations Manager
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential partners or colleagues. You never know who might have a lead on your dream job!
✨Tip Number 2
Be proactive in your approach. Instead of waiting for job openings, create opportunities by reaching out to companies you admire. Express your interest in their work and how you can contribute. This shows initiative and can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews like a pro! Research the company, understand their values, and think about how your experience aligns with their needs. Practice common interview questions and be ready to discuss how you can help them grow their partner network.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Partner Relations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Relations Manager role. Highlight your experience in relationship management and any relevant achievements that align with what we’re looking for.
Showcase Your Communication Skills:Since this role involves a lot of interaction with partners, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d communicate with our accommodation partners.
Highlight Your Commercial Awareness:We want to see that you understand the commercial side of partnerships. Include examples of how you've successfully negotiated terms or improved partner performance in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Check in Apartments
✨Know Your Partners
Before the interview, research the company’s existing accommodation partners and their offerings. Understanding their portfolio will help you discuss how you can enhance these relationships and identify new opportunities during your conversation.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled. Be ready to discuss how you approached these situations, the strategies you used, and the outcomes. This will demonstrate your commercial awareness and ability to secure favourable terms.
✨Highlight Your Communication Style
Since this role involves a lot of relationship management, be prepared to talk about your communication style. Share specific instances where your interpersonal skills helped resolve issues or strengthen partnerships, showcasing your ability to maintain strong business relationships.
✨Demonstrate Attention to Detail
Bring examples of how you've managed data and content in previous roles. Discuss your methods for ensuring accuracy and consistency, especially when it comes to property information and promotional content, as this is crucial for the role.
