At a Glance
- Tasks: Lead and develop relationships with accommodation partners to enhance our competitive portfolio.
- Company: Dynamic company in the serviced accommodation sector, based in London.
- Benefits: Competitive salary, annual bonus, health plan, and generous leave.
- Other info: Opportunity for career growth and collaboration with diverse teams.
- Why this job: Join a proactive team and make a real impact in the hospitality industry.
- Qualifications: 3+ years in hospitality or related fields, strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
London, United Kingdom | Posted on 02/06/2026
The Role
We are seeking a proactive and relationship-focused Partner Relations Manager to lead and develop our accommodation partner network.
Reporting directly to the Partnership Sales Manager, you will be responsible for managing relationships with both existing and prospective property partners, ensuring our portfolio remains competitive, accurate and aligned with client demand.
As the primary point of contact for accommodation partners, you will play a key role in maintaining strong commercial relationships, identifying new opportunities, negotiating favourable terms and ensuring property information, rates and promotional content are accurately maintained across all platforms.
This role combines relationship management, commercial awareness, portfolio development and operational excellence.
You will work closely with Account Management, Marketing and Business Development teams to ensure our partners receive exceptional support while helping deliver the best possible accommodation solutions for our clients.
Key Responsibilities
- Partner Relationship Management
- Build, develop and maintain strong relationships with existing and prospective accommodation partners.
- Act as the primary contact for partner enquiries, support requests and ongoing account management.
- Maintain regular communication with partners to strengthen relationships and identify opportunities for mutual growth.
- Conduct regular account reviews and performance discussions.
- Represent Checkin Apartments as a trusted and professional partner within the serviced accommodation sector.
- Identify and onboard new accommodation partners that complement and strengthen the existing portfolio.
- Manage the partner onboarding process from initial discussions through to system setup and launch.
- Continuously review portfolio coverage, quality and competitiveness in line with client requirements and market demand.
- Research emerging accommodation trends and identify opportunities to expand product offerings.
- Commercial Performance & Negotiation
- Negotiate commercial agreements, commission structures, rates and promotional opportunities with accommodation providers.
- Work with partners to maximise availability, secure competitive pricing and enhance client value.
- Review partner performance and identify opportunities to increase production and revenue.
- Support strategic initiatives that drive portfolio growth and commercial success.
- Property Content & Data Management
- Ensure all property content, rates, promotions, facilities and terms are accurately maintained across internal systems, websites and booking platforms.
- Regularly audit partner information to ensure accuracy, consistency and compliance.
- Manage property updates, new openings, refurbishments and promotional campaigns.
- Maintain high standards of data quality and attention to detail across all platforms.
- Collaboration & Internal Support
- Work closely with Account Management teams to support client requirements and resolve partner-related issues.
- Collaborate with Marketing on partner campaigns, content creation, promotional activity and property features.
- Support Business Development by identifying suitable accommodation solutions for new opportunities and key accounts.
- Share market insights and partner intelligence with the wider business.
- Property Visits & Industry Engagement
- Schedule and attend regular property visits, familiarisation trips and partner meetings.
- Stay informed on new developments, refurbishments and emerging accommodation trends.
- Represent the company at industry events, networking functions and partner-hosted events, including occasional evening commitments.
Requirements
As a growing team, we value people who are proactive, adaptable, and willing to roll up their sleeves.
You'll be comfortable switching between strategic partnership development and the day-to-day tasks needed to deliver outstanding results.
- Minimum of 3 years' experience within serviced apartments, hospitality, corporate housing, travel, accommodation partnerships or a related sector.
- Proven ability to build and maintain strong business relationships with external partners and stakeholders.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong commercial awareness with the confidence to negotiate and influence effectively.
- Highly organised with the ability to manage multiple projects, deadlines and priorities simultaneously.
- Exceptional attention to detail and commitment to maintaining accurate information across systems.
- A proactive, solutions-focused mindset with the ability to identify opportunities and implement improvements.
- Comfortable analysing data, reviewing performance metrics and making commercially informed decisions.
- Confident using CRM systems, databases and business software platforms.
- Experience managing website content or property databases would be advantageous.
- Comfortable working with rates, pricing structures and financial information.
- Self-motivated and capable of working independently while contributing positively to a collaborative team environment.
Benefits
- Annual Bonus Scheme
- 23 days annual leave plus bank holidays
- Day off for your birthday
- Well connected modern office with refreshments & events
- Health Shield cash plan scheme (including optical, dental, wellness allowance) EAP and retail discounts (after probation)
The office hours are 9am to 5.30pm (lunch is half an hour) Monday to Friday based at our 245 Hammersmith Road, London, W6 8PW.
On occasions you may be required to work outside these hours to fulfil your role. No overtime is payable.
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Partner Relations Manager employer: Check in Apartments
At Checkin Apartments, we pride ourselves on being an exceptional employer in the heart of London, offering a dynamic work culture that fosters collaboration and innovation. Our Partner Relations Manager role not only provides competitive salary and benefits, including an annual bonus scheme and health cash plan, but also presents ample opportunities for professional growth within a supportive team environment. Join us to build meaningful relationships in the serviced accommodation sector while enjoying a well-connected office atmosphere that values your contributions and celebrates your successes.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Relations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Check in Apartments. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Check in Apartments
Don't be shy about reaching out to Check in Apartments directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Partner Relations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Check in Apartments and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Check in Apartments
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
