At a Glance
- Tasks: Support patients as the first point of contact and maintain high standards of care.
- Company: Join CHEC, a thriving organisation dedicated to innovative eye health solutions.
- Benefits: Be part of a growing team with opportunities for personal and professional development.
- Other info: Exciting career growth opportunities in a dynamic healthcare setting.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: Empathy, strong communication skills, and proficiency in Microsoft Office are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help. If you are care focused and looking to join an organization that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Patient Coordinator to join us as we continue to expand throughout the UK.
Responsibilities
- Support patients and be the first point of contact
- Maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressed
- Provide advice to patients about the services we provide which are available to them
- Use communication skills including empathy, tact and reassurance in handling all calls
- Maintain a robust approach to data quality and patient confidentiality
About us
Since 2012, CHEC has been working with the NHS to increase patient choice and provide better access to exceptional, timely, locally-based ophthalmology and gastroenterology care free at the point of care. CHEC has a nationwide portfolio of community hospitals and clinics operating in a unique hub-and-spoke model. We are proud to have a role alongside colleagues in the NHS, offering patients the choice of access to essential procedures and help achieve the best possible clinical outcomes. We continue to expand our community-based offering of vital healthcare to patients across England, including ENT (Ear, Nose and Throat) and Dermatology services. CHEC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment, this includes being aware of and adhering to all CHEC Safeguarding policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).
Qualifications & Experience
- Natural ability to empathise with patients and demonstrate genuine care
- Good communication and strong interpersonal skills
- Excellent telephone manner
- Excellent organisational skills and attention to detail
- Highly proficient in Microsoft Office and other systems
- The ability to learn and adapt to new internal systems
- Self‑motivated and self‑starter with the ability to prioritise and schedule work independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Coordinator in Worcester employer: CHEC
At CHEC, we pride ourselves on being an exceptional employer that values our people and their contributions to the future of eye health. Our supportive work culture fosters professional growth and development, offering employees the chance to make a meaningful impact in the community while enjoying a range of benefits. Join us in our mission to provide outstanding patient care across the UK, where your skills and compassion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in Worcester
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at CHEC for the Patient Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Coordinator in Worcester
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with CHEC, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at CHEC, and how you can make a difference!
How to prepare for a job interview at CHEC
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at CHEC.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like CHEC appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how CHEC supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
