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- Tasks: Manage patient referrals and appointments while providing top-notch customer service.
- Company: Join a leading healthcare provider dedicated to patient care and support.
- Benefits: Enjoy 23 days of annual leave, a pension scheme, and career growth opportunities.
- Other info: Be part of a supportive team in a dynamic healthcare environment.
- Why this job: Make a difference in patients' lives while developing your career in healthcare.
- Qualifications: Strong communication skills, IT proficiency, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
CHEC is seeking a Patient Booking Coordinator to join their team in Fulwood, Preston. This role is integral to processing patient referrals and appointments within our NHS commissioned service. The ideal candidate will possess excellent customer service skills, strong communication abilities, and IT proficiency.
Key responsibilities include:
- Liaising with healthcare providers
- Managing appointment bookings
CHEC offers competitive benefits, including 23 days of annual leave, a company pension, and career development opportunities.
Patient Booking Coordinator — Growth & Career Development in Preston employer: CHEC
Contact Detail:
CHEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Booking Coordinator — Growth & Career Development in Preston
✨Tip Number 1
Make sure to research CHEC and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with healthcare providers, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have updates on new roles and career development opportunities that you won’t want to miss.
We think you need these skills to ace Patient Booking Coordinator — Growth & Career Development in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for patients or clients in the past!
Communicate Clearly: Strong communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can liaise with healthcare providers smoothly!
IT Proficiency is a Must: Don’t forget to mention your IT skills! Whether it’s booking systems or general software, let us know what you’re comfortable with. We need someone who can hit the ground running with our systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CHEC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Booking Coordinator. Familiarise yourself with the NHS referral process and how appointment bookings work. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples from your past experiences where you've successfully handled patient queries or resolved issues. Highlight your ability to communicate clearly and empathetically, as this is crucial in a healthcare setting.
✨Brush Up on IT Proficiency
As the job involves managing appointments, being IT savvy is essential. Review any relevant software or systems you might encounter in the role. If you have experience with specific booking systems or databases, be ready to discuss how you've used them effectively in previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career development opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.