At a Glance
- Tasks: Support patients as the first point of contact and manage appointments.
- Company: Join CHEC, a community-focused healthcare provider working with the NHS.
- Benefits: Gain valuable experience in healthcare while making a difference in patients' lives.
- Other info: Opportunity for personal growth in a supportive environment.
- Why this job: Be part of a team that prioritises patient care and community health.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Patient Coordinator to join our team as we expand across the UK.
Main duties of the job:
- An opportunity for someone who enjoys working with people, building relationships and is passionate about providing excellent care to our patients.
- The role is the first point of contact for patients, taking inbound and making outbound calls about appointments and performing admin duties following established processes.
About us:
CHEC has been working with the NHS since 2012 to increase patient choice and provide timely, locally‑based ophthalmology, gastroenterology, ENT and dermatology care at no cost to patients. Our community‑based model expands essential healthcare services across England.
Job responsibilities:
- Support patients and act as the first point of contact.
- Maintain high standards of patient care, responding sensitively to emotional or distressed patients.
- Provide advice on available services.
- Use empathy, tact and reassurance in all calls.
- Maintain data quality and patient confidentiality.
What you bring to the role:
- Natural ability to empathise with patients and demonstrate genuine care.
- Good communication and strong interpersonal skills.
- Excellent telephone manner.
- Excellent organisational skills and attention to detail.
- Highly proficient in Microsoft Office and other systems.
- The ability to learn and adapt to new internal systems.
- Self‑motivated and self‑starter with the ability to prioritise and schedule work independently.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Patient Coordinator in Loughborough employer: CHEC
CHEC is an exceptional employer that prioritises the well-being of its staff and patients alike, fostering a collaborative work culture in Swindon. With a strong emphasis on professional development, employees are encouraged to grow through mentorship and continuous improvement initiatives, ensuring a rewarding career path. The company also offers competitive benefits and a commitment to high-quality, patient-focused care, making it an ideal place for those seeking meaningful employment in healthcare.
