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- Tasks: Be the go-to person for IT queries and solve tech issues for users.
- Company: Join CHEC, a leading healthcare provider focused on eye health.
- Benefits: Enjoy 23 days of leave, a pension scheme, and career growth.
- Other info: Dynamic team environment with opportunities to advance your career.
- Why this job: Make a real difference in healthcare while developing your IT skills.
- Qualifications: Experience in IT support and a knack for customer service.
The predicted salary is between 25000 - 30000 £ per year.
CHEC in Preston is looking for a 1st Line IT Support Engineer to be the first point of contact for IT queries. You'll assist a variety of users across the northern region, resolve software and hardware issues, and manage IT tickets.
Candidates should have prior experience in IT Support and a strong background in customer service.
The role offers various benefits such as:
- 23 days of annual leave
- A pension scheme
- Career development opportunities
Join us in making a difference in eye health!
1st Line IT Support Engineer – Healthcare employer: CHEC
Contact Detail:
CHEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer – Healthcare
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in healthcare. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific software and hardware issues, as well as customer service challenges. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 3
Show your passion for eye health! Research CHEC and understand their mission. When you express genuine interest in their work during interviews, it’ll set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make a difference!
We think you need these skills to ace 1st Line IT Support Engineer – Healthcare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and customer service skills. We want to see how you've tackled software and hardware issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to improving eye health. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your troubleshooting abilities. Share specific instances where you resolved IT queries effectively. We’re all about finding solutions, so let us know how you do it!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at CHEC
✨Know Your Tech Inside Out
Make sure you brush up on common software and hardware issues that users might face. Familiarise yourself with troubleshooting steps for popular operating systems and applications, as you'll likely be asked to demonstrate your problem-solving skills during the interview.
✨Showcase Your Customer Service Skills
Since this role involves assisting a variety of users, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully resolved user queries in the past, focusing on your communication skills and ability to remain calm under pressure.
✨Understand the Healthcare Context
Research the specific IT needs within the healthcare sector. Be ready to discuss how IT support can impact patient care and the importance of maintaining data security and compliance in a healthcare environment. This will show your genuine interest in the role and the organisation.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the types of IT challenges they face, and opportunities for career development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.