At a Glance
- Tasks: Lead tours, manage check-ins, and ensure a smooth guest experience.
- Company: Join CheapGo, a dynamic travel company focused on unforgettable experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in the travel industry.
- Other info: Enjoy off-duty time without constant monitoring; perfect for students!
- Why this job: Be the face of adventure and create lasting memories for travellers.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 44595 - 54505 £ per year.
- Run passenger check-in, boarding, announcements and headcounts.
- Coordinate operationally with the driver and Cheap Go Operations.
- Support guests and make routine operational decisions during designated paid duty.
- Complete the scheduled intermediate support checks shown on the assignment.
- Manage return boarding, late-passenger escalation and end-of-tour handover.
- What happens during off-duty time
Outside designated duty and scheduled support periods, you are not expected to supervise guests or continuously monitor work messages.
Passenger support is handed back to Operations until your next paid duty period.
- What we look for
- Strong timekeeping and attention to passenger lists.
- Confidence speaking with drivers and Operations.
- Good judgement when escalating safety, welfare or operational issues.
- Ability to follow the itinerary and Cheap Go procedures consistently.
- Before independent assignments
You complete a paid shadow training assignment and competency assessment.
Approval allows you to join the Tour Leader assignment pool; it does not guarantee a fixed number of assignments.
*Example only; exact payment depends on the assignment. Holiday pay is shown separately.
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Tour Leader in Southampton employer: CheapGo Ltd
CheapGo Ltd offers a supportive work culture with flexible hours and opportunities for professional growth. Employees benefit from comprehensive training programs and discounts, making it an attractive employer for those seeking part-time roles.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Leader in Southampton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like CheapGo Ltd who are looking for fresh talent for roles like Tour Leader.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like CheapGo Ltd and give you a leg up for your Tour Leader application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Tour Leader openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Tour Leader in Southampton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Tour Leader role at CheapGo Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Tour Leader position at CheapGo Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of CheapGo Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to CheapGo Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Tour Leader.
How to prepare for a job interview at CheapGo Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at CheapGo Ltd.
