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- Tasks: Lead a dynamic concierge team and ensure top-notch service for guests.
- Company: Join Vacherin, a diverse and fun-loving hospitality team.
- Benefits: Competitive salary, Monday to Friday shifts, and a supportive work environment.
- Other info: Opportunity to grow in a prestigious banking firm in London.
- Why this job: Be part of an award-winning team while enjoying work-life balance.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 40170 - 40170 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner?
We are looking for a Senior Executive Concierge to join our team in London at a prestigious banking firm.
Location: 33 Old Broad Street London, EC2N 3AH
Rate of Pay: £40,170 per annum
Working Pattern: Monday - Friday, 8 hours shifts between 7:00am - 19:00pm, 12 months maternity cover.
Key Responsibilities:
- Lead, manage, and support the concierge team, ensuring exceptional service standards at all times.
- Oversee daily front-of-house operations, ensuring a seamless and professional guest journey.
- Drive a culture of service excellence, coaching team members to anticipate needs and exceed expectations.
- Manage meeting room bookings via Condeco ensuring accuracy and efficiency.
- Coordinate hospitality services including catering, setups, and VIP visits.
- Handle escalations and complaints.
Senior Executive Concierge Monday - Friday employer: CH&CO
Contact Detail:
CH&CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Executive Concierge Monday - Friday
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Vacherin. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food, drink, and service shine through. Be yourself and share stories that highlight your experience and enthusiasm for the role.
✨Tip Number 3
Research the company culture! Vacherin values diversity and individuality, so make sure you understand their ethos. Tailor your conversation to reflect how you can contribute to their vibrant team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Senior Executive Concierge Monday - Friday
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food, drink, and service right from the start. Share experiences that highlight your love for hospitality and how you’ve made a difference in previous roles.
Tailor Your CV: Make sure your CV reflects the key responsibilities mentioned in the job description. Highlight your leadership skills and any experience managing teams to show us you’re the perfect fit for our concierge team.
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join Vacherin specifically. Mention how you align with our values of diversity and togetherness, and how you can contribute to our award-winning team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at CH&CO
✨Know Your Stuff
Before the interview, make sure you research Vacherin and their values. Understand their commitment to diversity and service excellence. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your leadership skills and ability to manage a team. Think about times when you’ve gone above and beyond to ensure exceptional service, as this is key for the Senior Executive Concierge role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the culture at Vacherin, and how they measure success in the concierge role. This shows you’re not just interested in the job, but also in how you can contribute to their success.
✨Dress the Part
Since you’ll be working in a prestigious banking firm, make sure to dress professionally for the interview. A polished appearance reflects your understanding of the environment you’ll be working in and sets a positive tone right from the start.