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- Tasks: Lead the reception team and ensure top-notch client service.
- Company: Join Entrée, a dynamic company focused on exceptional customer experiences.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Why this job: Be a key player in a vibrant team that values customer satisfaction.
- Qualifications: Experience in customer service and leadership is essential.
- Other info: Monday to Friday schedule with potential for flexibility.
The predicted salary is between 38400 - 43200 £ per year.
Job Description
Salary: £40,209
Working Hours: Monday – Friday 7.00am-7.00pm (require flexibility)
Reporting to: Head of Customer Service ( Entrée division)
Scope and summary:
We are seeking a Reception Team Leader to join our Entrée team.
As the Reception Team Leader, you will play a pivotal role in overseeing and managing the client floor. Your aim is to provide the highest level…
ZIPC1_UKCT
Reception Manager employer: CH&CO
Contact Detail:
CH&CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Reception Team Leader. Understanding the nuances of managing a client floor and providing exceptional customer service will help you stand out during the interview.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to discuss specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the role.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Since the working hours require flexibility, be ready to share instances where you've adjusted your schedule or approach to meet the needs of your team or clients.
✨Tip Number 4
Research our Entrée division and understand its values and goals. Showing that you align with our mission and can contribute to our success will make a strong impression on the hiring team.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Reception Team Leader position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in reception or customer service roles. Showcase your leadership skills and ability to manage a team effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for the Reception Team Leader role. Mention specific examples of how you've successfully managed teams or improved customer service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CH&CO
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team or handled challenging situations.
✨Understand the Customer Service Philosophy
Familiarize yourself with the company's approach to customer service. Be ready to discuss how you can contribute to maintaining and enhancing this philosophy in your role as a leader.
✨Highlight Flexibility and Adaptability
Since the working hours require flexibility, be prepared to discuss your availability and willingness to adapt to changing schedules. Share any relevant experiences that showcase your adaptability in previous roles.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the team dynamics, expectations for the role, and opportunities for professional development. This shows your genuine interest in the position and the company.
