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For Companies At a Glance
- Tasks: Be the face of our business, delivering exceptional customer service and creating memorable experiences.
- Company: Join CH&CO, a vibrant company that values its people and celebrates individuality.
- Benefits: Enjoy great training, wellbeing support, holiday purchase options, and high street discounts.
- Why this job: This role offers growth opportunities in a fun, fast-paced environment with a supportive team culture.
- Qualifications: Passion for service, strong communication skills, and the ability to thrive under pressure are essential.
- Other info: We celebrate diversity and empower our team members to reach their full potential.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we'…
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Contact Detail:
CH&CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of CH&CO. Understanding their commitment to exceptional customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences in previous roles. Whether it's a specific instance where you went above and beyond for a customer or how you contributed to a team, these stories can make a strong impression.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive attitude in fast-paced environments. Providing examples of how you've successfully managed busy situations will demonstrate your suitability for the role.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the work environment and expectations. This can also help you build connections that may support your application process.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your achievements and responsibilities, focusing on how you contributed to a positive guest experience.
Showcase Your Teamwork Skills: Since being an excellent team player is crucial for this role, include examples in your application that demonstrate your ability to collaborate effectively with others and contribute to a friendly work environment.
How to prepare for a job interview at CH&CO
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being knowledgeable will not only impress your interviewers but also demonstrate your commitment to providing personalised recommendations to guests.
✨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share examples of successful teamwork from previous roles to showcase your collaborative spirit.
✨Demonstrate Your Ability to Handle Pressure
Working in hospitality can be fast-paced and demanding. Be prepared to discuss how you manage stress and maintain composure under pressure. Providing examples of past experiences where you've thrived in busy environments will be beneficial.
