At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join CH&CO, a vibrant team that values individuality and pride in service.
- Benefits: Enjoy free meals, discounts, wellbeing support, and personal development opportunities.
- Other info: Dynamic work environment with opportunities for career growth and regular social events.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, great communication skills, and a team player attitude.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
- Free meals
- Onsite free car parking
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant in Haxby employer: CH&CO
At CH&CO, we pride ourselves on creating a vibrant and inclusive work environment where our Hospitality Assistants can thrive. With a strong focus on employee development, we offer comprehensive training, wellbeing initiatives, and opportunities for career progression, all while enjoying the perks of free meals and social events. Join us in delivering exceptional service and be part of a team that values individuality and celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Haxby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can deliver exceptional service. Role-play common scenarios with friends or family to get comfortable with greeting guests and making recommendations.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique traits shine through. Whether it's your passion for food or your love for teamwork, make sure to highlight what makes you a great fit for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team!
We think you need these skills to ace Hospitality Assistant in Haxby
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the amazing benefits we offer!
How to prepare for a job interview at CH&CO
✨Know Your Menu
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes and make recommendations shows your passion for the role and your commitment to providing exceptional service.
✨Showcase Your People Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to connect with customers and be a great team player.
✨Emphasise Team Spirit
Since this role is all about working in a fast-paced environment, highlight your teamwork experience. Share stories that showcase your communication skills and how you’ve collaborated with others to achieve a common goal.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the company’s brand image, which is crucial in the hospitality industry.
