At a Glance
- Tasks: Lead a global team to manage and improve IT infrastructure for aviation operations.
- Company: Join CHC, a leader in helicopter services with a strong commitment to safety and reliability.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous improvement.
- Why this job: Shape the future of aviation technology while ensuring safe operations worldwide.
- Qualifications: Experience in managing enterprise infrastructure and leading technical teams.
The predicted salary is between 63000 - 77000 £ per year.
Reach Beyond! CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably.
At CHC, we pride ourselves on our values and culture:
- Accountability: Take pride and ownership of our actions and results.
- Collaboration: Working together with transparency and trust to drive continuous improvement.
- Care: Creating a safe and sustainable environment for all.
- Integrity: Doing what's right and fostering a culture of respect.
- Excellence: Prioritising quality services and setting industry standards.
Role Summary
We're looking for an experienced IT Infrastructure Manager to lead our global infrastructure operations, ensuring the reliability, security and performance of the technology platforms that support CHC's worldwide aviation operations. This is an exciting opportunity to lead a team of infrastructure engineers whilst overseeing enterprise Azure services, hybrid infrastructure, networking, vendor performance and operational resilience across a global business.
About the Role
Reporting to the Global IT Operations Manager, you will be responsible for the operational health of CHC's infrastructure and platform services, ensuring critical systems remain secure, available and resilient. You will lead a team of infrastructure engineers, manage key outsourced technology partners, and work closely with colleagues across Cloud, Security and Service Delivery to continuously improve our global technology estate.
Key Responsibilities
- Lead and develop a global Infrastructure Engineering team.
- Oversee Azure cloud and hybrid infrastructure operations.
- Ensure high availability of business-critical platforms.
- Manage outsourced NOC and infrastructure service providers.
- Drive infrastructure performance, capacity planning and continual improvement.
- Lead disaster recovery testing and operational resilience.
- Maintain infrastructure security and regulatory compliance.
- Support ongoing cloud migration and infrastructure modernisation.
Qualifications, Skills & Attributes
What You'll Bring
- Significant experience managing enterprise infrastructure environments.
- Strong Microsoft Azure and hybrid infrastructure knowledge.
- Experience leading technical teams.
- Vendor and SLA management experience.
- Excellent troubleshooting, stakeholder management and communication skills.
- Experience within aviation or another highly regulated industry would be advantageous.
Personal Attributes
- Calm under pressure.
- Strong technical leadership.
- Collaborative approach.
- Continuous improvement mindset.
- Commercial awareness.
Eligibility
Applicants must have the legal right to work in the UK and meet any clearance requirements relevant to the role.
Why Join Us?
This is an opportunity to shape the future of infrastructure across a global aviation organisation, leading modern cloud technologies while supporting safe, reliable operations around the world.
Recruitment Agencies
We manage this vacancy directly and do not engage recruitment agencies for this role. We kindly request that agencies do not contact us in relation to this position or submit unsolicited candidate CVs. Any CVs submitted without prior written agreement will be treated as direct applications, and no agency fees will be payable. Thank you for your understanding.
IT Infrastructure Manager employer: CHC Group Ltd.
CHC Helicopter is an exceptional employer located in Aberdeen, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to maintaining robust governance standards. Join us to be part of a global team dedicated to excellence in aviation services, where your expertise in fixed assets and inventory management will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CHC Group Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CHC Group Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CHC Group Ltd.!
✨Direct Apply to CHC Group Ltd.
Let's not forget to apply directly through the CHC Group Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CHC Group Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CHC Group Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CHC Group Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
