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- Tasks: Manage high-end properties, ensuring smooth operations and excellent service for landlords and tenants.
- Company: Join a luxury estate agency in the heart of London with a focus on quality.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in property management while mentoring junior staff.
- Qualifications: 5+ years in residential property management and strong knowledge of UK lettings legislation.
- Other info: Opportunity to work in a collaborative team with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards.
Key Responsibilities- Act as the main point of contact for landlords and tenants within your assigned portfolio.
- Handle day-to-day maintenance issues and coordinate repair works.
- Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget.
- Obtain quotations, monitor costs, and approve invoices in line with company procedures.
- Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works.
- Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required.
- Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping.
- Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants.
- Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed.
- Liaise with the accounts team regarding rent payments, arrears, and landlord statements.
- Support, train, and guide junior members of the property management team.
- Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery.
- Escalate complex or high-risk cases to the Lettings Director when necessary.
- Minimum 5 years' experience in residential property management within office environment.
- Strong knowledge of UK lettings legislation and compliance requirements.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple properties and competing priorities effectively.
- Confident in handling insurance claims and serving legal notices.
- Exceptional attention to detail, accuracy, and problem-solving ability.
- ARLA qualification (Level 3 or above) preferred.
- Professional, calm, and customer-focused.
- Self-motivated and able to work independently.
- Reliable, organised, and results-driven.
- Strong sense of ownership and accountability.
- Team player with a positive, can-do attitude.
- Committed to maintaining high service and compliance standards.
Apply Now: Senior Property Manager 2025-10-21 in London employer: CHBL
Contact Detail:
CHBL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apply Now: Senior Property Manager 2025-10-21 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past successes in property management. Include examples of how you've handled maintenance issues, managed compliance, or improved tenant satisfaction. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on common questions related to property management and be ready to discuss your experience with legislation and compliance. Confidence is key!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are traits we value highly at StudySmarter.
We think you need these skills to ace Apply Now: Senior Property Manager 2025-10-21 in London
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Senior Property Manager role. Highlight your experience in managing high-end properties and your understanding of UK lettings legislation. We want to see how you can bring your unique skills to our team!
Showcase Your Organisational Skills: In your CV, emphasise your ability to juggle multiple properties and priorities. Use specific examples that demonstrate your strong organisational skills and attention to detail. This is key for us at StudySmarter!
Highlight Customer Service Experience: Since this role involves acting as the main point of contact for landlords and tenants, make sure to showcase your customer service experience. Share instances where you've gone above and beyond to resolve issues or improve tenant satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to double-check your documents before hitting send!
How to prepare for a job interview at CHBL
✨Know Your Portfolio
Before the interview, research the types of high-end properties the company manages. Familiarise yourself with the specific challenges and requirements of managing luxury properties in London. This will show your genuine interest and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service experience. Think about situations where you resolved conflicts between landlords and tenants or managed difficult maintenance issues. Be ready to discuss how you maintained professionalism and calm under pressure.
✨Demonstrate Organisational Prowess
Since the role requires strong organisational skills, come prepared with a strategy for managing multiple properties. You could outline how you prioritise tasks, manage deadlines, and ensure compliance with legislation. This will illustrate your ability to handle the demands of the position.
✨Mentorship Mindset
As you'll be supporting and mentoring junior staff, think about your approach to leadership. Share experiences where you've guided others or contributed to team development. Highlight your commitment to fostering a positive team environment and ensuring high service standards.
