At a Glance
- Tasks: Supervise food service staff and ensure exceptional guest experiences at special events.
- Company: Join the historic Chautauqua Institution and be part of a vibrant community.
- Benefits: Earn $18-$21 per hour with flexible schedules and a referral bonus.
- Other info: Enjoy a unique summer experience on the beautiful shores of Chautauqua Lake.
- Why this job: Make unforgettable memories while working in a dynamic, fast-paced environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 13 - 16 £ per hour.
Chautauqua Institution owns and operates the Chautauqua Hotel Company, a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel is also a venue for special events, all of which are provided by the Special Events department. From weddings, banquets, conferences, and special occasion celebrations, the department provides five-star event service from April through November.
Compensation: Compensation for this position starts at $18.00 per hour and, with demonstrated experience and qualifications, candidates may earn up to $21 per hour.
Work Day: Supervise food service staff and monitor operations. Interact with guests and ensure satisfaction is above and beyond. Maintain standards of fine dining establishment in a fast-paced setting. Work alongside food service staff to ensure a quality guest experience. Assist Special Events management in overall cost-effectiveness. Conduct training for seasonal staff. All other duties as assigned.
Referral Program: Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90 days from the first physical date of work. In the case of seasonal positions working less than 6 months, the new candidate must remain actively employed for at least 30 days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
Schedule: Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Typically works an eight-hour shift with a start time that varies between 5 am to 5 pm.
Living on the Grounds: No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.
About Chautauqua Institution: Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities.
Shift Supervisor (Special Events)/Seasonal Employment employer: Chautauqua Institution
Chautauqua Institution offers a vibrant and enriching work environment at The Athenaeum Hotel, where employees can engage in meaningful seasonal employment while contributing to memorable special events. With competitive pay starting at $18 per hour, flexible scheduling, and opportunities for professional growth through training and development, this role is perfect for those looking to thrive in a dynamic hospitality setting. The unique location by Chautauqua Lake enhances the experience, providing a picturesque backdrop for both work and leisure.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor (Special Events)/Seasonal Employment
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Athenaeum Hotel and its special events. This will help you stand out during interviews, as you can show your enthusiasm and understanding of what makes their events unique.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips and might even refer you, which could give you a leg up in the hiring process.
✨Tip Number 3
Practice your people skills! As a Shift Supervisor, you'll be interacting with guests and staff constantly. Brush up on your communication and conflict resolution skills to demonstrate your ability to handle any situation that arises.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Chautauqua Institution!
We think you need these skills to ace Shift Supervisor (Special Events)/Seasonal Employment
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm and a personal touch can really make your application stand out.
Tailor Your Application:Make sure to customise your application for the Shift Supervisor role. Highlight your relevant experience in supervising staff and managing events. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates get straight to the heart of their experience and skills without unnecessary fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Chautauqua Institution
✨Know the Venue
Familiarise yourself with The Athenaeum Hotel and its special events. Understanding the atmosphere and services offered will help you answer questions more confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed staff or handled challenging situations, especially in a fast-paced environment.
✨Customer Service is Key
Since guest satisfaction is a priority, be ready to discuss how you would ensure a five-star experience. Think of specific instances where you went above and beyond for customers, as this will highlight your commitment to service excellence.
✨Be Flexible and Adaptable
Given the nature of seasonal work, emphasise your flexibility regarding schedules and duties. Share examples of how you've adapted to changing circumstances in previous roles, which will reassure them of your readiness for the dynamic environment.
