At a Glance
- Tasks: Manage nightly hotel operations, handle finances, and provide top-notch customer service.
- Company: The Athenaeum Hotel, a historic venue in beautiful Chautauqua, NY.
- Benefits: Earn $18-$20/hour, flexible schedules, and a referral bonus program.
- Other info: Enjoy a dynamic summer environment with opportunities for growth.
- Why this job: Join a vibrant team and gain valuable experience in the hospitality industry.
- Qualifications: Basic accounting skills and a passion for customer service.
The predicted salary is between 36000 - 41600 ÂŁ per year.
The Athenaeum Hotel is part of the Chautauqua Hotel Company, a historic full-service comprehensive hotel that has 150 rooms for guests. It houses the Heirloom Restaurant and the Lobby Lounge. The hotel operates from late April through October for conferences and events, and in full operation during the Chautauqua summer season, from late June through late August.
About Your Compensation
Compensation for this position starts at $18.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour.
About Your Work Day
- Complete end‑of‑day processes and post the daily final numbers for the Athenaeum Hotel.
- Operate computers with accounting software to record, summarize, and analyze financial information.
- Receive, audit, and record monies, credit/gift card transactions, and cash or POS sales.
- Debit, credit, and total accounts in Excel while checking for mathematical accuracy.
- Reconcile and report discrepancies.
- Compile statistical, financial, accounting, or auditing reports and tables pertaining to cash receipts, expenditures, accounts payable and receivable, and profits and losses.
- Follow proper cash and credit card handling procedures.
- Accurately complete paperwork and cash‑out procedures.
- Demonstrate a thorough understanding of technology solutions used at the front desk.
- Provide overnight guests with excellent customer service while taking reservations, answering questions, and completing check‑in/out procedures in an accurate and timely manner.
- Address guest requests and concerns immediately and always with a professional attitude.
- Answer and transfer all incoming telephone calls using proper telephone etiquette.
- Provide safety and security for the hotel and its guests.
- Follow the hotel key‑control procedures at all times.
About the Referral Program
Chautauqua Institution’s Referral Bonus Program provides a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90 days from the first physical date of work. For seasonal positions working less than six months, the new candidate must remain employed for at least 30 days from the first physical date of work and until the closing date of the season, which is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part‑time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre‑season) and beyond season (post‑season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. Typical schedule: eight‑hour shift with a start time of 11 p.m., totaling 24‑40 hours per week. Scheduled hours may include evenings, weekends, and holidays based on business needs. Part‑time work is available pre/post the summer season (mid‑April to late‑October).
About Living on the Grounds
No employer‑provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not‑for‑profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food.
Night Auditor (The Athenaeum Hotel)/Seasonal Employment employer: Chautauqua Institution
Contact Detail:
Chautauqua Institution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor (The Athenaeum Hotel)/Seasonal Employment
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Auditor role at The Athenaeum Hotel.
✨Tip Number 2
Be ready for that interview! Research common questions for hotel positions and practice your answers. Show off your customer service skills and your ability to handle cash and accounting tasks with confidence.
✨Tip Number 3
Dress to impress! Even if it’s a night shift, looking professional can make a great first impression. It shows you’re serious about the job and ready to represent The Athenaeum Hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and the company, which can help you tailor your approach.
We think you need these skills to ace Night Auditor (The Athenaeum Hotel)/Seasonal Employment
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight any relevant experience you have with accounting software and customer service. We want to see how your skills match up with what we're looking for in a Night Auditor!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can handle numbers and guests with ease!
Tailor Your Application: Make sure to customise your application for this specific role at The Athenaeum Hotel. Mention why you're excited about working with us during the summer season and how you can contribute to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new job as a Night Auditor.
How to prepare for a job interview at Chautauqua Institution
✨Know Your Numbers
As a Night Auditor, you'll be handling financial information daily. Brush up on your accounting skills and be ready to discuss how you would manage cash transactions and reconcile discrepancies. Familiarise yourself with Excel functions that can help you summarise and analyse data efficiently.
✨Customer Service is Key
This role involves interacting with guests during the night shift. Prepare examples of how you've provided excellent customer service in the past. Think about how you would handle guest requests or complaints, especially in a quiet environment where every interaction counts.
✨Tech Savvy is a Must
The job requires a good understanding of technology solutions used at the front desk. Research the software commonly used in hotel management and be prepared to discuss your experience with similar systems. If you have any specific tech skills, make sure to highlight them!
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Practice responses to situations like dealing with a difficult guest or managing multiple tasks at once. This will show your problem-solving skills and ability to stay calm under pressure, which are crucial for a Night Auditor.