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- Tasks: Assist in managing restaurant operations and ensure excellent guest experiences.
- Company: Heirloom Restaurant at the historic Athenaeum Hotel.
- Benefits: Earn $22-$28/hour, flexible schedules, and a referral bonus program.
- Other info: Seasonal role with opportunities for growth and community engagement.
- Why this job: Join a vibrant team and enhance your hospitality skills in a beautiful lakeside setting.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Heirloom Restaurant is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the historic Athenaeum Hotel. The culinary experience is managed by the Executive Chef. During the nine-week summer season, the Heirloom Restaurant is open every day, serving breakfast, lunch, and dinner. During the pre-season (May) and post-season (September), the restaurant is open Thursday to Sunday for lunch and dinner.
About Your Compensation
Compensation for this position starts at $22/hour and, with demonstrated experience and qualifications, candidates may earn up to $28/hour.
About Your Work Day
- Assist with the development and promotion of a complete set of service standards and staff training processes ensuring that delivery is consistent.
- Knowledge around seasonal staffing challenges.
- Assist with operations of the hotel’s dining room, beverage & bar service, and direction of service staff, communication with chefs and kitchen staff, and execution of food and beverage service delivery.
- Ensure proper set up of the dining room while maintaining a presentable dining atmosphere for guests.
- Strong presence in the dining room during service periods and available to guests ensuring excellence in guest satisfaction.
- Understanding of available seating and level of importance regarding the organization and assignment of seating for the dining areas.
- Monitor service bar/assist with cash bars pre/post season while understanding NYS liquor law and hotel policies regarding those laws.
- Understand and assist servers with order entry into the POS system.
- Maintain high levels of sanitation and cleanliness through proper food handling practices.
- Understanding of how the hotel's dining services support other internal and external departments and the Chautauqua experience.
- Collaborate with the entire management team as to consistent progressive coaching procedures.
- Promotes the Athenaeum’s significance as a historic property.
- All other duties as assigned.
About the Referral Program
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90 days from the first physical date of work. In the case of seasonal positions working less than 6 months, the new candidate must remain actively employed for at least 30 days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Typically work an eight-hour shift with a start time that varies between 5am to 5pm.
About Living on the Grounds
Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be at a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated. Housing may be available on a limited basis.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Assistant Restaurant Manager (Heirloom Restaurant)/Seasonal Employment in London employer: Chautauqua Institution
Contact Detail:
Chautauqua Institution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Heirloom Restaurant)/Seasonal Employment in London
✨Tip Number 1
Get to know the restaurant scene in Chautauqua! Familiarise yourself with local dining trends and what makes Heirloom special. This will help you stand out during interviews and show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees or past staff on social media. They can give you insider tips about the restaurant and might even refer you, which could boost your chances of landing that job!
✨Tip Number 3
Be ready to showcase your skills in a practical setting. If you get an interview, be prepared for a trial shift or a role-play scenario. Show them how you handle service challenges and keep guests happy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Heirloom team. Don’t miss out!
We think you need these skills to ace Assistant Restaurant Manager (Heirloom Restaurant)/Seasonal Employment in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the restaurant industry shine through! Share any relevant experiences that highlight your enthusiasm for providing excellent service and creating memorable dining experiences.
Tailor Your Application: Make sure to customise your application to fit the Assistant Restaurant Manager role. Highlight your skills in staff training, operations management, and guest satisfaction, as these are key aspects of the job we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures it gets to the right people quickly. Plus, it shows us you're serious about joining our team at the Heirloom Restaurant.
How to prepare for a job interview at Chautauqua Institution
✨Know the Menu Inside Out
Familiarise yourself with the Heirloom Restaurant's menu and any seasonal specials. Being able to discuss dishes, ingredients, and preparation methods shows your genuine interest in the role and helps you connect with the interviewers.
✨Demonstrate Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team. Prepare examples of how you've successfully managed staff or resolved conflicts in previous roles. This will highlight your ability to maintain a positive dining atmosphere and ensure excellent guest satisfaction.
✨Understand Seasonal Challenges
Research common staffing and operational challenges faced during peak seasons in the restaurant industry. Be ready to discuss how you would address these issues, showing that you can think on your feet and adapt to changing circumstances.
✨Showcase Your Customer Service Philosophy
Prepare to talk about your approach to customer service. Share specific instances where you went above and beyond for guests, as this aligns with the restaurant's commitment to excellence in guest satisfaction and reflects the values of Chautauqua Institution.