Permanent contract
For over two centuries Chaumet has been synonymous with exquisite craftsmanship, timeless elegance and the excellence of Parisian jewellery. A leading luxury jewellery brand, renowned for our exceptional designs, commitment to quality, and unparalleled customer service. Today, we are a collective of unique talents who make the heart of our Maison beat in tune with the times. We shape a legacy that honours the past, celebrates the present and looks forward to an inspiring future. In this dynamic and challenging growth context, we are looking for a High Jewellery Client Advisor (M/F/X) for a permanent contract, who will have the opportunity to contribute to the development of the Maison. As a true representative of Chaumet to our clients, you will be the Business Developer of the Maison through all the missions you will have to do:
1/ Being Business Developer of the Maison to all our clients
- Share the passion of a Maison with more than 240 years of history, imbued with a culture of values of excellence and know-how
- Bring the Chaumet experience to life by welcoming clients into our boutiques in line with the principles of the Maison’s ceremony
- Prospect new clients using different tools and canals at your disposal
- Grow the client portfolio for High Jewellery
2/ Contribute to the commercial development of the boutique
- Achieve individual and collective commercial objectives contributing to the boutique’s commercial success
- Actively participate in the development of the client database by creating, consulting and updating client files
- Work on building customer loyalty with targeted actions in line with the various events and activations organized by the company
3/ Contribute to the smooth running and daily life of the team
- Participate in regular briefs and actively exchange with colleagues regarding key news for the life of the boutique
- Apply security guidelines, payment procedures and stock management rules
- Acquire the basics of CRM, training and after-sales service in the Chaumet way to be able to support the boutique in all these areas
- Minimum 8 years of experience in a sales role in the luxury goods and jewellery sector including 4 years in High Jewellery
- Minimum 4 years of experience in prospection and business development
- Ability to network and solid client experience
- Ability to build up a solid cliengt portfolio
- Commercial spirit, a taste for challenge and a passion for Retail
- A strong interest in jewellery and Chaumet
- Excellent interpersonal skills, ability to listen, empathy and team spirit
- Integrity and ability to comply with procedures
- Cultural awareness, storytelling skills, excellent written and oral expression
- Fluency in English, a rare language is a plus
You will have the chance to join a friendly and competent team to learn more about Watch & Jewellery and the Retail world. You will receive regular training and have the opportunity to discover exciting career development opportunities within Chaumet and the LVMH Group.
LVMH recognizes and recruits all talents.
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High Jewellery Client Advisor employer: CHAUMET
CHAUMET is an exceptional employer that values its employees by providing a dynamic work environment in the heart of London, where luxury meets artistry. With a strong emphasis on training and career development within the prestigious LVMH Group, employees can expect to grow their skills while being part of a passionate team dedicated to delivering outstanding customer experiences. The boutique's collaborative culture fosters creativity and excellence, making it a rewarding place for those who share a love for fine jewellery.
