At a Glance
- Tasks: Administer reinsurance recovery activities and manage relationships with customers and service providers.
- Company: Chaucer, a diverse and inclusive insurance company committed to fairness.
- Benefits: Flexible working arrangements and a supportive work environment.
- Other info: Opportunity for career growth in a collaborative and innovative setting.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Strong analytical skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The main purpose of this role is to administrate reinsurance recovery activities for Chaucer Lloyd’s Syndicate 1084 and Chaucer Insurance Company DAC, as well as other related tasks within the wider outwards reinsurance function.
Job Description
- Reinsurance recoveries for excess of loss, proportional and facultative accounts
- Calculate, issue and monitor reinsurance collection notes as per contract terms and conditions
- Premium Adjustments, Profit Commission & NCB calculations
- Manage collection and payment of recoveries and premium, and manage aged debt
- Compliance with month/quarter end close deadline requirements
- Produce risk and claim bordereaux to support reinsurance accounts
- Produce renewal presentation information
- Respond to broker/reinsurers queries in a timely manner
- Cover note administration, including the recording of reinsurance information into in-house systems
- Review of tasks completed by our outsourcing partner
- Production of management information
- Other duties as assigned
Regulatory Responsibilities
- Manage the relationships with customers, agents and service providers:
- Foster positive relationships with customers and attain an understanding of their needs
- Ensure that the principles of Treating Customers Fairly are upheld by agents and service providers
- Ensure that customer complaints are promptly identified, recorded and referred as appropriate
- Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction
Equality and Diversity Statement
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Reinsurance Technician (6 month FTC) employer: Chaucer
Contact Detail:
Chaucer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reinsurance Technician (6 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the reinsurance industry, especially those connected to Chaucer. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of reinsurance recovery activities. Be ready to discuss how you would handle specific scenarios related to premium adjustments and compliance.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in past roles, especially when it comes to managing relationships with customers and agents.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reinsurance Technician (6 month FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Reinsurance Technician role. Highlight your relevant experience in reinsurance recovery activities and any specific skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t forget to mention your ability to manage relationships with customers and service providers. If you've got experience in compliance or handling queries, let us know! We love candidates who can demonstrate their understanding of customer satisfaction.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chaucer
✨Know Your Reinsurance Basics
Before the interview, brush up on your knowledge of reinsurance concepts like excess of loss, proportional and facultative accounts. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Prepare for Technical Questions
Expect questions about calculating reinsurance collection notes and managing premium adjustments. Practise explaining your thought process and any relevant experience you have in these areas, as it will demonstrate your technical competence.
✨Showcase Your Communication Skills
Since the role involves responding to broker and reinsurer queries, be ready to discuss how you handle customer relationships. Share examples of how you've effectively communicated complex information in the past, ensuring you highlight your ability to foster positive relationships.
✨Emphasise Your Attention to Detail
Given the importance of compliance and accuracy in this role, prepare to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, especially in meeting deadlines or producing management information.