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- Tasks: Lead operational resilience testing and risk assessments to ensure business continuity.
- Company: Chaucer is a top Lloyd’s insurance group, protecting global industries from risks.
- Benefits: Enjoy flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team enhancing operational resilience with real-world impact and collaboration.
- Qualifications: Experience in operational resilience testing and knowledge of financial services regulations required.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Responsible for the end-to-end Operational Resilience Test Strategy across Chaucer Group. Lead the operational risk assessments to ensure future viability of Chaucer’s business processes and adherence to Impact Tolerances.
Maintain Chaucer’s Operational Resilience Scenario Library and Test Plan to ensure compliance with Impact Tolerances and Service Recovery Time Objectives for critical or important business services/functions, considering regulatory requirements. Test tailored exit strategies for material third-party arrangements, reflecting service criticality. Ensure robustness of recovery processes and resource availability, identifying improvements to prevent operational bottlenecks or vulnerabilities. Document testing issues in the Remediation Tracker, implement corrective measures, and re-test to verify fixes. Monitor and report on concentration risks related to people, technology, or resources, especially where multiple critical services are outsourced to a single provider. Assess incidents and near misses across industries to enhance Chaucer’s testing approach. Risk assess planned significant changes to the business, such as IT transformations, outsourcing, or scale changes, considering impact on policyholders. Collaborate with third parties to validate scenario testing methodologies, scenarios, and considerations. Utilize test results and incident data to improve Chaucer’s responsiveness to operational events. Enhance the sophistication of operational resilience testing in depth and breadth beyond minimum requirements. Align Chaucer’s Operational Resilience Framework and Risk Appetite with governance, enterprise risk, ICT risk, and third-party risk frameworks. Coordinate with the Information Security Team to review frameworks, ensure vulnerability scanning, patch management, and malware eradication before system reconnection.
Regulatory responsibilities
Support CSL and CIC Boards in maintaining a culture and policies that prioritize customer interests and fairness. Prepare and submit resilience test results, impact assessments, and self-assessments to boards and regulators.
Skills and Competencies
- Proven experience in operational resilience testing, including scenario and live tests.
- Experience in enhancing test methodologies, including third-party involvement.
- Knowledge of the insurance or financial services industry is advantageous.
- Understanding of Operational Resilience regulations (e.g., UK PRA, CBI, DORA, MAS).
- Quantitative skills for impact tolerance and KPI analysis.
- Qualitative skills for explaining results, remediations, and procedures.
- Familiarity with global Operational Resilience regulations.
- Attention to detail and professional integrity aligned with Chaucer’s values.
- Strong interpersonal, organizational, analytical, and communication skills, with experience managing senior stakeholders.
Chaucer is a leading Lloyd’s insurance group, supporting industries worldwide against risks. Our clientele includes airlines, energy firms, shippers, manufacturers, and property groups. Headquartered in London with international offices, we are committed to diversity, inclusion, and flexible working arrangements.
Operational Resilience Risk and Testing Lead (12 month FTC) employer: Chaucer
Contact Detail:
Chaucer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Risk and Testing Lead (12 month FTC)
✨Tip Number 1
Familiarise yourself with the latest Operational Resilience regulations, such as UK PRA and DORA. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to compliance and industry standards.
✨Tip Number 2
Network with professionals in the insurance and financial services sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn about the latest trends in operational resilience testing.
✨Tip Number 3
Prepare to discuss specific examples of how you've enhanced testing methodologies in previous roles. Be ready to explain your approach to risk assessments and how you’ve collaborated with third parties to validate testing scenarios.
✨Tip Number 4
Showcase your quantitative and qualitative skills during discussions. Be prepared to analyse impact tolerances and KPIs, and articulate your findings clearly, as this will be crucial for the role and impress the hiring team.
We think you need these skills to ace Operational Resilience Risk and Testing Lead (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience testing and risk assessments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with Chaucer's needs. Mention your understanding of operational resilience regulations and your ability to enhance testing methodologies.
Showcase Relevant Skills: In your application, emphasise your quantitative and qualitative skills, particularly in impact tolerance analysis and stakeholder management. Provide examples of how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Chaucer
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with operational resilience testing and the specific requirements related to Chaucer's business processes.
✨Prepare Relevant Examples
Think of specific instances from your past experience where you've successfully led operational resilience tests or improved methodologies. Be ready to discuss these examples in detail, highlighting your quantitative and qualitative skills.
✨Showcase Your Regulatory Knowledge
Demonstrate your understanding of relevant regulations such as UK PRA, CBI, DORA, and MAS. Be prepared to discuss how these regulations impact operational resilience and how you can ensure compliance within Chaucer.
✨Engage with Stakeholders
Since the role involves managing senior stakeholders, practice how you would communicate complex information clearly and effectively. Think about how you can demonstrate your strong interpersonal skills during the interview.
