At a Glance
- Tasks: Support operations by managing data, answering queries, and coordinating with teams.
- Company: Join Chaucer, a leading insurance group at Lloyd’s, with a diverse and inclusive culture.
- Benefits: Gain valuable experience in financial services with opportunities for career growth.
- Other info: Flexible working arrangements available to suit your lifestyle.
- Why this job: Kickstart your career in operations while making a real impact in the insurance industry.
- Qualifications: GCSE Maths and English; further education or relevant experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
This role works within the Operations Business Partnering team, which is responsible for ensuring that Chaucer captures, processes, reports and controls business data correctly and efficiently.
The Team also has responsibility for managing third party business partners involved in these data management processes.
This is an entry-level operations position that would suit someone interested in building an operations career in UK financial services.
Job Description
- Daily monitoring of dedicated mailbox ensuring all queries are answered within SLA
- KPI/CRM monitoring
- Completion of daybook entries and Wizards where necessary
- Attaching slips in main workflow system and data enrichment
- Checking Charisma entries, investigating anomalies and reporting on quality
- Co-ordinating exception reports and addressing issues using RCA
- Close liaison with Business Partners and Velonetic technicians
- General maintenance of policy history, which involves organisation and filing
- Completion of pricing models
- Preparing and distributing weekly reports to other departments
- Assist in the maintenance, review and updates to Business Partner procedure manuals
- Preparation of materials and attendance meetings as required by the Business Partner
- Answering queries from Chaucer’s outsourcing team
- Supporting Underwriting teams in daily tasks
- Debt analysis
- Liaison with other departments such as Reinsurance, Exposure Management & Compliance
- Support UAT as required
- Support ad hoc requests from the Head of Operations Business Partnering & Group Head of Operations
- Regulatory Responsibilities
- Not Applicable
Skills and Competencies
- Word & Excel - intermediate
- Flexible at all times
- Very good interpersonal skills
- Excellent organisational skills
- Work as part of a team
- Self-motivated
- Capable of working to a timetable when required
- Attention to detail and proper regard for accuracy
- Relevant general office administration experience (Desirable)
Education
Essential
- GCSE (or equivalent) Maths and English.
- Further education qualifications (e. g. A-Levels, BTEC, NVQ, apprenticeship or equivalent qualification/experience).
Desirable
- Degree or equivalent qualification or experience.
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market.
We help protect industries around the world from the risks they face.
Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world.
To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture.
We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit.
We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Underwriting Operations Assistant in London employer: Chaucer Underwriting Services
Chaucer is an exceptional employer, offering a dynamic work environment within the Actuarial pricing team in London, where you will gain invaluable experience in general insurance pricing. With a strong commitment to employee growth, we provide actuarial study support towards your qualification, alongside a culture that values diversity and inclusivity, ensuring every team member is respected and empowered. Join us to collaborate with industry experts and contribute to innovative pricing models that protect global industries.
Contact Details:
Chaucer Underwriting Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Operations Assistant in London
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like Chaucer Underwriting Services.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Chaucer Underwriting Services's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Underwriting Operations Assistant in London
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Chaucer Underwriting Services
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
