Underwriting Assistant - Energy

Job Profile Summary

Be an active / proactive member in the Natural Resources Underwriting team as part of the Energy Division, underwriting Upstream and Midstream business and developing / maintaining business relationships with brokers and clients (as well as within Chaucer) to help the team deliver on their business plans.

Responsibilities

• Assist in the review of new and renewal risks including slip analyses, perform model-based rating and benchmarking, rate change analysis, and premium monitoring
• Assist in aggregation analysis in conjunction with underwriters and/or modelling/aggregation team, including Natural Catastrophe pricing
• Monitor risks written and due for renewal by preparing and updating renewal lists; analyse brokers’ pipeline reports and liaise with the underwriting team to develop effective business production targets
• Ensure prospects logged in underwriting database and followed up
• Prepare reports and statistical information as required by the underwriters
• Assist with developments and enhancements of underwriting systems, e.g., new and/or enhanced benchmarking models
• Liaise with other business areas within Chaucer (credit control, claims, internal risk review, actuarial function, compliance, etc.)
• Liaise with Underwriting Operations team as required
• Monitor PPL / e-placement platforms and liaise with underwriting team
• Provide general assistance to underwriting team as required

Regulatory Responsibilities

• Manage relationships with customers, agents and service providers; advise, assist and service customers on insurance and risk matters to promote customer satisfaction; foster positive relationships and understand customer needs
• Ensure customer complaints are promptly identified, recorded and referred as appropriate; uphold principles of good customer outcomes and fair treatment by agents and service providers
• Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded
• Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals

Skills and Competencies

• Lloyd’s experience
• Microsoft Office, Excel – intermediate
• Analytical skills
• Flexible and adaptable
• Excellent organisational skills
• Team player
• Effective communication skills at all levels

Education

ACII or working towards.

Equal Employment Opportunity Statement

Chaucer is committed to diversity, actively values difference and respects people regardless of protected characteristics outlined in the Equality Act 2010 (UK legislation) and the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and inclusive workplace are core to our success and integral to our culture. We recruit from the widest available pool of talent, ensuring a fair, bias‑free selection process based on merit. Chaucer encourages flexible working arrangements and is open to discussing needs during the interview process.