Delegated Authority Portfolio Specialist - Cyber in London

The Delegated Authority Portfolio Specialist will work within the Cyber D&F underwriting team, specifically implementing Cyber DA strategy and managing the portfolio within this specialist class including supporting daily internal stakeholder and external coverholder and consortium relationships.

Managing the full suite of delegated portfolio processes including but not limited to initial setup and onboarding, weekly management and renewal. This will include risk governance, assessment, data and portfolio analytics, compliance and regulatory oversight and relationship oversight.

Support the production of annual business plan and monthly/quarterly updates for review and agreement by Divisional Head. Agreement of endorsements/amendments/promised lines in accordance with any granted underwriting authority.

Build on existing and develop new long term delegate relationships, in line with the Cyber DA Strategy. Build strong market peer group reputation.

To interpret, prepare and analyse underwriting data to provide comprehensive support to the DA underwriting process and portfolio management. Maintenance of underwriting records in strict accordance with Group and Cyber D&F standards.

Liaise with other business areas within Chaucer as required, specifically the DA Centre of Excellence, but also credit control, claims, internal risk review, actuarial etc.

Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting and the Cyber market in general.

Responsibility for the accuracy and upkeep of written premium data on policy administration systems for all risks written within the area of responsibility. Prepare reports and statistical information as required by senior management. Travel to visit existing and potential clients as required.

Compliance with Lloyd’s regulations and byelaws.

Regulatory Responsibilities

• Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.
• Manage the relationships with Customers, Agents and Service Providers.
• Conduct and complete Annual Product Review Assessments.

Skills and Competencies

• Proven experience within the Lloyd’s insurance environment and Delegated Authority.
• Experience in Cyber insurance or related classes, with knowledge of the London and Lloyd’s markets, is desirable.
• Proficiency in Microsoft Office, including Excel and Word.
• Experience using relevant insurance platforms, including PPL and Whitespace, and confidence using in-house underwriting management systems.
• Detailed understanding of fundamental insurance and reinsurance concepts, MRC slip standards, contract certainty requirements, market-standard model clauses and class-specific terms and conditions.
• Professional, flexible and self-motivated, with strong interpersonal, organisational and communication skills.
• Able to work collaboratively, adapt to a pressured environment and work to required timetables.

Relevant experience

• Experience of working within the Lloyds and London market insurance environment and Delegated Authority.
• Experience of negotiating/working with brokers and liaising with clients.

Desirable

• Relevant experience in Cyber Insurance or related classes.

Education

• ACII qualified or working towards associateship is desirable.

Personal skills

• Professional outlook.
• Excellent organisational skills.
• Striving to build key relationships and showing ownership of tasks.
• Excellent communication skills with the ability to liaise at all levels.
• Demonstrates high personal resilience and ability to adapt to change.
• Work as part of a team.
• Adapt to a pressured environment.

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.