Deputy Class Underwriter - Ports and Terminals

Assist the Senior Ports and Terminals Underwriters in all aspects of underwriting and management of the Ports and Terminals portfolio, with specific responsibility for the growth of the P&T account.

Responsibilities

• Agree and negotiate renewals and new business in accordance with underwriting authority and budgeted goals within the P&T portfolios.
• Input underwriting data into pricing models; generate risk assessments, premium calculations and validate model outputs to ensure accurate pricing recommendations.
• Interpret pricing model results and make necessary adjustments; assist in the development and enhancement of new pricing tools and methodologies.
• Agree endorsements, amendments and promised lines in line with underwriting authority; accept individual declarations to specified line‑slips.
• Arrange special acceptances and referrals to binding authorities, line‑slips and treaties.
• Pro‑active marketing to meet class and divisional budgets; build and maintain long‑term client relationships, including foreign travel when required.
• Participate in, and where appropriate chair, special projects to meet Chaucer’s long‑term objectives.
• Ensure box records are properly recorded and updated, including client files; scan and take notes of underwriting information as needed.
• Conduct specific account analysis; assist the P&T Underwriter in preparing monthly Executive Reports.
• Deputise for the Class Underwriter when absent at Divisional meetings.
• Peer review risks as allocated under the peer‑review selection criteria and responsibility matrix set out in the Underwriting Manual.
• Maintain accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility.
• Liaise with Administration and Claims Departments; report issues to the Head of Marine Global Hull Lines.
• Serve as referral point for the Assistant Underwriter and ensure regulatory responsibilities are met.
• Comply with all policies and procedures, ensuring good customer outcomes and fair treatment of customers.
• Manage relationships with Customers, Agents and Service Providers; advise and service customers on insurance and risk matters to promote satisfaction.
• Identify, record and refer customer complaints as appropriate; complete all required annual product review assessments within agreed timescales.
• Follow Chaucer Group Product Governance processes in UCM and obtain appropriate approvals.
• Ensure agents and service providers uphold the principles of good customer outcomes and fair treatment of customers.

Qualifications

• Relevant marine insurance and underwriting experience.
• High level of numeracy and strong analytical skills.
• Experience negotiating with brokers and liaising with clients.
• Understanding of the business planning process.
• Intermediate proficiency in Excel.
• Organised and able to work to tight deadlines and manage multiple priorities.
• Excellent communication skills across all levels; adaptable and resilient under pressure.
• Ability to work effectively as part of a team.
• ACII (Associate of Chartered Insurance Institute) qualification.

Equality, Diversity and Inclusion

Chaucer is committed to diversity and actively values difference. We respect people regardless of protected characteristics as set out in the Equality Act 2010 (UK legislation) and the Equal Treatment Directive 2006 (EU legislation). We recruit from the widest available pool of talent and ensure a fair, bias‑free selection process.