At a Glance
- Tasks: Lead technical delivery and improvement of Delegated Authority activities with a hands-on approach.
- Company: Join a dynamic team in a leading insurance firm focused on innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
- Why this job: Make a real impact by managing complex delegated arrangements and mentoring junior team members.
- Qualifications: Experience in MGA/Coverholder roles and strong understanding of regulatory frameworks.
The predicted salary is between 60000 - 75000 £ per year.
The successful candidate will play a key role in the technical delivery, oversight and continuous improvement of Delegated Authority activities performed by Coverholders and Delegated Claims Administrators (DCAs), Consortium agreements, Lineslips and Master/Group Policies. This is a hands‑on technical role, requiring strong expertise across delegated arrangements, combined with the ability to manage and develop junior resources. The role will lead complex onboarding, due diligence and oversight activity, acting as a technical reference point for the team while maintaining direct involvement in delivery.
Main duties
- Lead and execute Coverholder and DCA onboarding and due diligence, including sponsorships to Lloyd’s and the Central Bank of Ireland (CBI).
- Support and manage renewal due diligence activity, ensuring high technical standards and consistency of approach.
- Take ownership of non‑standard and complex delegated arrangements, including direct deals using Chaucer’s in‑house broking (CSN) capability.
- Act as a technical lead on delegated arrangements, providing clear guidance to stakeholders and supporting resolution of complex issues.
- Execute and oversee all Master/Group Policy arrangements, ensuring they are correctly structured and compliant with regulatory requirements, working closely with the Head of Compliance.
- Oversee the DCOM binder registration process, ensuring timely creation and escalations where required.
- Ensure breaches and issues are identified, assessed and escalated appropriately, including adherence to the Lloyd’s Third Party Material Issues (TPMI) process.
- Maintain regular engagement with key stakeholders across Underwriting, Compliance, Operations and Audit to resolve issues and provide technical direction.
- Support and deliver changes required to oversight as a result of regulatory or business developments, ensuring practical and effective implementation.
- Support the Delegated Authority Department in ensuring adherence to FCA, PRA, CBI and Lloyd’s requirements for delegated business.
- Lead by example through hands‑on delivery, setting the standard for quality, accuracy and technical excellence across the team.
- Identify and implement practical process improvements to enhance efficiency, consistency and control across delegated oversight activities.
- Support the implementation of technology and process changes that enable more effective and efficient ways of working.
- Support the development of consistent and reliable management information, ensuring outputs support effective oversight and decision making (supporting responsibility, not core focus).
Regulatory responsibilities
- Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.
- Compliance with Lloyd’s Byelaws and Minimum standards.
- Compliance with FCA and PRA requirements (UK Regulator).
- Compliance with Central Bank of Ireland (Irish Regulator).
- Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.
Relevant Experience
- Essential MGA / Coverholder / Binder experience, ideally within a Syndicate / Managing Agent / Lloyd’s environment.
- Strong understanding of Lloyd’s Delegated Authority framework and regulatory requirements.
- Proven experience handling complex delegated arrangements and due diligence processes.
- Demonstrable ability to own and deliver technical work end‑to‑end, not just review or coordinate.
- Experience managing or supporting junior team members while remaining hands‑on in delivery.
- Strong communication and stakeholder management skills.
Desirable
- DCOM and ATLAS knowledge.
- ACII (or working towards).
Personal skills
- Proactive and self‑motivated, with a strong sense of ownership.
- Comfortable operating in a hands‑on, delivery‑focused role.
- Strong technical problem‑solving capability.
- Able to balance competing priorities in a pressured environment.
- Confident communicator with the ability to challenge and influence stakeholders.
- Excellent organisational skills and attention to detail.
- Collaborative team player, willing to support wider team objectives.
- Continuously seeks to improve processes and ways of working.
Delegated Authority Technical Manager employer: Chaucer Underwriting Services Limited
As a Delegated Authority Technical Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer comprehensive training opportunities, a collaborative culture, and the chance to lead innovative projects within the Lloyd's market, all while being part of a team that values technical excellence and continuous improvement. Our commitment to regulatory compliance and customer outcomes ensures that you will be making a meaningful impact in your role.
Contact Details:
Chaucer Underwriting Services Limited Recruitment Team
