At a Glance
- Tasks: Monitor queries, manage data, and support underwriting teams in daily operations.
- Company: Join Chaucer, a leading insurance group at Lloyd’s, with a diverse and inclusive culture.
- Benefits: Flexible working arrangements, professional development, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Make an impact in the insurance industry while developing valuable skills.
- Qualifications: GCSE Maths and English; further education or relevant experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
- Daily monitoring of dedicated mailbox ensuring all queries are answered within SLA KPI/CRM monitoring
- Completion of daybook entries and Wizards where necessary
- Attaching slips in main workflow system and data enrichment
- Checking Charisma entries, investigating anomalies and reporting on quality
- Co-ordinating exception reports and addressing issues using RCA
- Close liaison with Business Partners and Velonetic technicians
- General maintenance of policy history, which involves organisation and filing
- Completion of pricing models
- Preparing and distributing weekly reports to other departments
- Assist in the maintenance, review and updates to Business Partner procedure manuals
- Preparation of materials and attendance meetings as required by the Business Partner
- Answering queries from Chaucer’s outsourcing team
- Supporting Underwriting teams in daily tasks
- Debt analysis
- Liaison with other departments such as Reinsurance, Exposure Management & Compliance
- Support UAT as required
- Support ad hoc requests from the Head of Operations Business Partnering & Group Head of Operations
- Regulatory Responsibilities Not Applicable
Skills and Competencies
- Word & Excel - intermediate
- Flexible at all times
- Very good interpersonal skills
- Excellent organisational skills
- Work as part of a team
- Self-motivated
- Capable of working to a timetable when required
- Attention to detail and proper regard for accuracy
- Relevant general office administration experience (Desirable)
Education
- Essential GCSE (or equivalent) Maths and English.
- Further education qualifications (e. g. A-Levels, BTEC, NVQ, apprenticeship or equivalent qualification/experience).
- Desirable Degree or equivalent qualification or experience.
About Us
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market.
We help protect industries around the world from the risks they face.
Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world.
To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture.
We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit.
We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world.
Our services are accessed both through Lloyd’s of London and the company markets.
We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams.
Chaucer is a member of the China Re Group and backed by their financial and operational resources.
China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating.
- Chaucergroup. com
- #J-18808-Ljbffr
London Underwriting Operations Assistant employer: Chaucer Syndicates Ltd
Chaucer is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are encouraged to grow and develop their skills within the reinsurance sector. With a strong commitment to diversity and inclusion, Chaucer fosters a collaborative culture that values individual contributions and promotes continuous improvement. Employees benefit from flexible working arrangements and have the opportunity to engage with a global client base, making their work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land London Underwriting Operations Assistant
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Chaucer Syndicates Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Chaucer Syndicates Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace London Underwriting Operations Assistant
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Chaucer Syndicates Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Chaucer Syndicates Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Chaucer Syndicates Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Chaucer Syndicates Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Chaucer Syndicates Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Chaucer Syndicates Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
