At a Glance
- Tasks: Lead technology delivery for finance transformation projects and ensure successful execution.
- Company: Join Chaucer, a leading global insurer with a strong presence in the Lloyd's market.
- Benefits: Enjoy flexible hybrid work, extensive benefits, and a supportive culture.
- Other info: Be part of a diverse team driving innovation in the insurance industry.
- Why this job: Make a real impact in finance transformation while working with cutting-edge technology.
- Qualifications: Experience in technology delivery management and finance transformation initiatives required.
The predicted salary is between 60000 - 75000 £ per year.
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world.
Role Summary
The Technology Delivery Manager is responsible for leading the end-to-end delivery of technology initiatives across their allocated portfolio, with a strong emphasis on finance transformation programmes and projects. The role blends deep technology delivery expertise with proven experience of delivering complex finance change, including finance systems modernisation, data, regulatory and operating model transformations.
Sitting within the Transformation organisation, this role is a key partner to Finance, Product Management and Technology teams. The postholder will be accountable for translating business and finance strategy into executable delivery plans, ensuring outcomes are delivered on time, within budget and to agreed quality standards, while embedding sustainable change into Business-as-Usual (BAU).
Key Accountabilities
- Delivery & Execution
- Own the end-to-end delivery of complex technology programmes and projects, including finance transformation initiatives spanning systems, data, process and operating model change.
- Deliver multi-year finance technology roadmaps aligned to business strategy, regulatory requirements and product priorities.
- Ensure delivery plans are robust, realistic and actively managed, with clear milestones, dependencies and critical paths.
- Maintain oversight of the full delivery lifecycle, from initiation and design through build, test, deployment and transition to BAU.
- Ensure delivery is compliant with internal governance, risk and control frameworks.
- Finance Transformation Focus
- Lead delivery of finance transformation initiatives such as finance system implementations or upgrades, data and reporting platforms, regulatory programmes, and finance process automation.
- Partner closely with Finance stakeholders to understand end-to-end finance processes, controls and reporting requirements.
- Ensure technology solutions support finance outcomes including control, auditability, data quality, scalability and operational resilience.
- Bridge the gap between Finance, Technology and wider business teams, ensuring shared understanding and clear ownership.
- Stakeholder & Business Partnership
- Act as a senior delivery partner to Finance leadership, Product Management and Technology leads.
- Build strong, trusted relationships across Finance, Engineering, Architecture, Service Management, Change and QA functions.
- Communicate progress, risks and issues clearly and proactively to senior stakeholders.
- Support executive-level decision making through clear reporting, options analysis and delivery insight.
- Leadership & Ways of Working
- Provide strong delivery leadership, setting clear direction and expectations for delivery teams.
- Champion modern delivery practices, including agile and hybrid delivery models, while working effectively within enterprise governance constraints.
- Coach and mentor delivery managers, project managers and team members, building delivery capability and maturity.
- Promote continuous improvement, learning and high standards of delivery excellence.
- Identify, assess and actively manage delivery risks, dependencies and interlocks across complex change landscapes.
- Develop and implement mitigation strategies to protect outcomes.
- Manage third-party vendors and systems integrators, ensuring commercial value, delivery quality and contractual performance.
- Performance & Assurance
- Define and track delivery KPIs and outcomes, using data to drive transparency and continuous improvement.
- Ensure effective quality, testing and assurance approaches are embedded across delivery.
- Support internal audit, risk and regulatory engagement by providing clear evidence of delivery controls and outcomes.
Skills, Experience & Competencies
- Experience
- Proven experience in technology delivery management roles, delivering complex, enterprise-scale change.
- Demonstrable track record of delivering finance transformation initiatives and programmes.
- Experience working in regulated environments, ideally within financial services or insurance.
- Strong background in managing cross-functional, matrix teams.
- Experience working with senior Finance stakeholders and translating finance requirements into technology delivery.
- Core Skills
- Excellent delivery management, planning and execution capability.
- Strong understanding of finance systems, data and control environments.
- Highly effective stakeholder management and communication skills.
- Commercially astute, with experience managing vendors and third-party delivery partners.
- Strong analytical and problem-solving capability, able to operate at both strategic and detailed levels.
- Leadership & Behaviours
- Resilient, adaptable and comfortable leading delivery through change and uncertainty.
- Collaborative, inclusive and values-driven leadership style.
- Outcome-focused with a strong sense of ownership and accountability.
- Detail-oriented with a commitment to quality and control.
- Acts as an ambassador for change, with a positive and pragmatic mindset.
Why Join Chaucer?
Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk. We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.
We offer a flexible hybrid work model that supports individual and team needs, a diverse, inclusive culture that values people for who they are, and extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
Technology Delivery Manager (12 month FTC) employer: Chaucer Group
Chaucer is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets tradition in the insurance sector. With a strong emphasis on employee growth and a flexible hybrid work model, we foster a diverse and inclusive culture that values every individual. Our commitment to extensive benefits and professional development ensures that our team members thrive while contributing to meaningful finance transformation initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Delivery Manager (12 month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Chaucer or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding Chaucer's business model and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about what we do and how you can contribute.
✨Tip Number 3
Practice your delivery skills! You’ll need to communicate complex ideas clearly, so rehearse explaining your past projects and how they relate to finance transformation. We want to see your passion and expertise shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team at Chaucer.
We think you need these skills to ace Technology Delivery Manager (12 month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Delivery Manager role. Highlight your experience in technology delivery and finance transformation, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with cross-functional teams and stakeholder management, as these are crucial for us.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact in previous roles. We love seeing how you've driven successful outcomes in technology delivery!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Chaucer!
How to prepare for a job interview at Chaucer Group
✨Know Your Tech and Finance Inside Out
Make sure you brush up on your knowledge of finance transformation initiatives and technology delivery management. Be ready to discuss specific projects you've led, especially those involving finance systems modernisation or regulatory changes. This will show that you understand the complexities of the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built strong relationships with senior stakeholders in previous roles. Highlight your ability to communicate progress, risks, and issues clearly. This is crucial for a Technology Delivery Manager, as you'll need to bridge the gap between Finance, Technology, and other business teams.
✨Demonstrate Your Leadership Style
Be ready to talk about your leadership approach, especially in managing cross-functional teams. Share instances where you've championed modern delivery practices like agile methodologies, and how you've coached others to improve their delivery capabilities. This will reflect your fit for the role's leadership expectations.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific challenges related to technology delivery and finance transformation. Think through potential scenarios, such as managing delivery risks or ensuring compliance with governance frameworks, and articulate your thought process clearly. This will demonstrate your analytical and problem-solving skills.
