Job Summary The Senior Claims Adjuster is responsible for managing a portfolio of transactional liability and financial lines claims written within the Specialist Lines book, from first notification through to settlement. This includes instructing surveyors, adjusters, and lawyers as needed, and ensuring that all records accurately reflect the current status of each claim. The role supports the Head of Third Party Claims and the wider claims team in delivering Chaucer's claims proposition to key internal and external stakeholders, such as policyholders, brokers, and underwriters. The adjuster will also liaise with co-insurers, manage service providers, maintain accurate electronic claims files, and communicate effectively with management and other departments to address claims trends and issues. Main Duties Responsible for handling transactional liability claims including warranty
Senior Claims Adjuster - Transactional Liability & Financial Lines employer: Chaucer Group
Chaucer Group is an exceptional employer that prioritises employee development and collaboration, particularly in the dynamic role of Senior Compliance Monitoring & Assurance Lead. With a hybrid work model based in London, we foster a supportive work culture that encourages strategic thinking and innovation, while providing ample opportunities for professional growth and engagement with senior management to drive meaningful improvements across our compliance framework.
