A leading insurance group in England is seeking a Service Desk Lead to oversee. The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. Candidates should have a background in Service Management and proven leadership skills. The position offers a full-time contract and extensive benefits within a flexible working environment.
Service Desk Lead: Strategic IT Service Management in London employer: Chaucer Group
Chaucer Group is an exceptional employer that prioritises employee development and collaboration, particularly in the dynamic role of Senior Compliance Monitoring & Assurance Lead. With a hybrid work model based in London, we foster a supportive work culture that encourages strategic thinking and innovation, while providing ample opportunities for professional growth and engagement with senior management to drive meaningful improvements across our compliance framework.