At a Glance
- Tasks: Monitor queries, manage data, and support underwriting teams in daily operations.
- Company: Join Chaucer, a leading insurance group at Lloyd’s with a global presence.
- Benefits: Gain valuable experience in UK financial services with opportunities for career growth.
- Other info: Diverse and inclusive workplace with flexible working arrangements.
- Why this job: Kickstart your operations career in a dynamic and supportive environment.
- Qualifications: GCSE Maths and English grade B or above; strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
This role works within the Operations Business Partnering team, which is responsible for ensuring that Chaucer captures, processes, reports and controls business data correctly and efficiently. The Team also has responsibility for managing third party business partners involved in these data management processes. This is an entry-level operations position that would suit someone interested in building an operations career in UK financial services.
Job Description
- Daily monitoring of dedicated mailbox ensuring all queries are answered within SLA
- KPI/CRM monitoring
- Completion of daybook entries and Wizards where necessary
- Attaching slips in main workflow system and data enrichment
- Checking Charisma entries, investigating anomalies and reporting on quality
- Co-ordinating exception reports and addressing issues using RCA
- Close liaison with Business Partners and Velonetic technicians
- General maintenance of policy history, which involves organisation and filing
- Completion of pricing models
- Preparing and distributing weekly reports to other departments
- Assist in the maintenance, review and updates to Business Partner procedure manuals
- Preparation of materials and attendance at meetings as required by the Business Partner
- Answering queries from Chaucer’s outsourcing team
- Supporting Underwriting teams in daily tasks
- Debt analysis
- Liaison with other departments such as Reinsurance, Exposure Management & Compliance
- Support UAT as required
- Support ad hoc requests from the Head of Operations Business Partnering & Group Head of Operations
Our requirements
- Relevant experience
- Desirable
- Experience as an Underwriting Operations Assistant
- Technical skills
- Essential
- Word - Intermediate
- Excel – Intermediate
- Comfortable with using in-house underwriting management systems (Charisma)
- Education & Experience
- Essential
- GCSE Maths and English grade B or above or equivalent
- Minimum of 5 other GCSE’s grade C or above
- Personal skills
- Well presented and business-like
- Professional outlook
- Very good interpersonal skills
- Excellent organisational skills
- Work as part of a team
- Self motivated
- Capable of working to a timetable when required
- Attention to detail and proper regard for accuracy
Other responsibilities
- Other tasks as required to assist the Group Head of Operations
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Senior Underwriting Operations Assistant - 12 Month FTC in London employer: Chaucer Group
Chaucer Group is an exceptional employer that prioritises employee development and collaboration, particularly in the dynamic role of Senior Compliance Monitoring & Assurance Lead. With a hybrid work model based in London, we foster a supportive work culture that encourages strategic thinking and innovation, while providing ample opportunities for professional growth and engagement with senior management to drive meaningful improvements across our compliance framework.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Underwriting Operations Assistant - 12 Month FTC in London
✨Join Financial Networking Events
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We think you need these skills to ace Senior Underwriting Operations Assistant - 12 Month FTC in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Chaucer Group will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Chaucer Group. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Chaucer Group confidence in your short-term commitment to the role.
How to prepare for a job interview at Chaucer Group
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Chaucer Group.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Chaucer Group that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
