The main purpose of this role is to provide senior-level technical administration and oversight of outwards reinsurance activities for Chaucer Lloyd's Syndicate 1084 and Chaucer Insurance Company DAC . The role administers complex reinsurance contracts and recovery activity, supports accurate and timely reporting, works closely with internal teams, brokers, reinsurers and auditors, and helps develop the technical capability of allocated technicians across the wider outwards reinsurance function. Administer complex outwards reinsurance contracts across excess of loss, proportional and facultative accounts, applying a comprehensive understanding of treaty terms and Lloyd's market operations Calculate, issue and monitor reinsurance collection notes in accordance with contract terms and conditions Manage the collection and payment of recoveries and premium, proactively manage aged debt, and resolve technical or operational issues Produce and review risk and claim bordereaux, renewal presentation information, financial summaries and management information for internal stakeholders Maintain accurate policy, claims, accounting and cover-note records in XL Pro and in house systems Prioritise and allocate workloads for allocated technicians, coach them to develop their technical understanding and capability, and support delivery against team deadlines Apply a good understanding of upstream and downstream functions and collaborate across departments to support effective end-to-end reinsurance operations Contribute to reinsurance function IT and business projects, including testing, implementation and process improvement activity Maintain awareness of reinsurance market trends and evolving regulatory requirements as they affect coverage administration and operations Regulatory Responsibilities Manage the relationships with Customers, Agents and Service Providers: Ensure that the principles of Treating Customers Fairly are upheld by Agents and Service Providers. Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction Skills and Competencies Essential: In-depth knowledge of reinsurance practices, contract administration and Lloyd's market operations Experience interpreting and administering complex reinsurance contracts and resolving technical account issues Advanced Excel capability and strong proficiency in Microsoft Office Experience using XL Pro for reinsurance administration, data analysis and reporting Previous involvement in a reinsurance platform implementation or wider reinsurance IT/business project GCSE English and Maths grade C or above (or equivalent) ~Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Reinsurance - Senior Technician in London employer: Chaucer Group
Chaucer Group is an exceptional employer that prioritises employee development and collaboration, particularly in the dynamic role of Senior Compliance Monitoring & Assurance Lead. With a hybrid work model based in London, we foster a supportive work culture that encourages strategic thinking and innovation, while providing ample opportunities for professional growth and engagement with senior management to drive meaningful improvements across our compliance framework.
