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- Tasks: Support the Distribution team with admin and operational tasks to enhance broker relationships.
- Company: Dynamic insurance syndicate in the heart of London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Join a vibrant team and play a key role in shaping broker engagement.
- Qualifications: Attention to detail and a proactive approach are essential.
The predicted salary is between 35000 - 45000 £ per year.
Provides administrative and operational support to the Distribution team within an insurance syndicate. The role focuses on the smooth running of broker relationship activity (including reporting, finance, governance, systems updates and coordination), enabling Relationship Managers to prioritise external engagement. The postholder will have a good understanding of the London Market insurance distribution environment, excellent attention to detail and a proactive, service-oriented approach.
Job Description
- Act as the operational point of contact for the Relationship Management team, coordinating day-to-day administration and ensuring tasks are progressed and tracked to completion.
- Maintain accurate broker records in relevant systems (e.g., CRM and internal trackers), including contact details, ownership, segmentation, visit logs, meeting notes and agreed actions.
- Coordinate onboarding and offboarding activities for brokers / partners as required (e.g., due diligence packs, internal introductions, distribution approvals workflow support, and maintenance of required documentation).
- Support planning and coordination of broker meetings, market visits and events (scheduling, agendas, papers, attendee lists, logistics and follow-up actions), ensuring appropriate records are retained.
- Produce and maintain management information for Distribution (e.g., relationship activity, broker contact coverage, meeting cadence, actions tracking, pipeline snapshots), ensuring data quality and timely delivery.
- Support budgeting, invoicing and monitoring of broker invoicing and agreements.
- Provide support to Distribution governance where required (e.g., preparing packs, circulating materials, taking minutes, maintaining decision logs and tracking actions through to closure).
- Maintain document control for Distribution materials (e.g., broker presentations, proposition documents, service levels).
Distribution Operations Specialist | London, UK employer: Chaucer Group
Contact Detail:
Chaucer Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Operations Specialist | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Distribution Operations Specialist role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to broker relationships and be ready to discuss how your skills can enhance their operations. We want you to shine!
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've maintained accurate records or coordinated complex tasks in the past. This will demonstrate your proactive, service-oriented approach that they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Distribution Operations Specialist | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Distribution Operations Specialist role. Highlight your experience in administrative support and any knowledge of the London Market insurance distribution environment. We want to see how your skills align with what we’re looking for!
Show Off Your Attention to Detail: In your application, demonstrate your excellent attention to detail. Whether it’s through your previous roles or specific examples, let us know how you ensure accuracy in your work. This is key for maintaining broker records and management information.
Be Proactive in Your Approach: We love a proactive attitude! In your cover letter, share instances where you took the initiative to improve processes or support your team. This will show us that you have the service-oriented mindset we value.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we do!
How to prepare for a job interview at Chaucer Group
✨Know Your Stuff
Make sure you have a solid understanding of the London Market insurance distribution environment. Brush up on key terms and concepts related to broker relationships, reporting, and governance. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Show Off Your Organisational Skills
Since the role involves a lot of coordination and administration, be ready to discuss your organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and proactive approach to problem-solving.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like coordinating a broker meeting or managing documentation. Think through potential scenarios and how you would tackle them. This will demonstrate your ability to think on your feet and apply your skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking broker activities, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.