Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Credit Control team to manage cash allocation and debt collection effectively.
- Company: Dynamic financial services company based in London with a focus on collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Engaging work environment with opportunities for continuous learning and development.
- Why this job: Make a real impact by improving financial processes and building strong relationships.
- Qualifications: Strong communication skills and a keen interest in finance or credit control.
The predicted salary is between 35000 - 45000 £ per year.
Join our Credit Control team and help deliver a robust, scalable service—accelerating cash allocation and effective debt collection while building strong relationships with brokers, underwriters, Treasury, international offices and outsourced partners. You’ll work to shared targets—taking ownership of your portfolio while collaborating closely with colleagues—to improve our debt position month on month. In a growing business, you’ll also have opportunities to get involved in operational initiatives such as process improvement, data quality enhancements and automation projects.
Job Description
- Deliver bureau and non-bureau credit control activities under the guidance of the Credit Control Team Lead, including raising intercompany transfers and processing outgoing payments.
- Build effective working relationships with brokers, underwriters, Treasury, international offices and outsourced providers to support timely settlement of bureau and non-bureau premium payments.
- Support delivery of key KPIs by reducing aged debt and unallocated cash across the Chaucer Group.
- Contribute ideas and participate in continuous improvement to reduce aged debt, unallocated cash and premium queries.
- Own and maintain procedure guides to ensure clear, consistent ways of working; regularly review and update documentation to reflect best practice and evolving processes.
- Help identify and resolve data quality issues across the Chaucer Group that impact credit control.
- Participate in training sessions and team/operational meetings as required to support continuous learning and strong stakeholder engagement.
- Support the Credit Control Team Lead with ad-hoc tasks and priorities, helping the team respond quickly to business needs.
Regulatory Responsibilities
Support the CSL and CIC Boards in maintaining a customer-focused culture, policies and procedures—ensuring CSL / CIC customers are treated fairly at all times.
Skills and Competencies
Knowledge of the L...
Credit Control Specialist | London, UK employer: Chaucer Group
Contact Detail:
Chaucer Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Specialist | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who truly fits into their team.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Credit Control Specialist | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Control Specialist role. Highlight any relevant experience in credit control, debt collection, or relationship management to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about credit control and how you can contribute to our team. Be specific about your achievements and how they relate to the job description.
Showcase Your Team Spirit: Since collaboration is key in this role, make sure to mention any experiences where you’ve worked closely with others to achieve shared goals. We love seeing candidates who can build strong relationships with colleagues and stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent we’re bringing on board!
How to prepare for a job interview at Chaucer Group
✨Know Your Numbers
As a Credit Control Specialist, you'll be dealing with figures all day. Brush up on your financial knowledge and be ready to discuss how you've successfully managed debt or improved cash flow in previous roles. This shows you understand the core of the job.
✨Build Relationships
Since the role involves working closely with brokers, underwriters, and other stakeholders, think of examples where you've built strong professional relationships. Be prepared to share how you’ve collaborated with others to achieve shared goals—this will highlight your teamwork skills.
✨Show Initiative
The job mentions process improvement and automation projects. Come prepared with ideas on how you could enhance efficiency in credit control processes. This demonstrates your proactive attitude and willingness to contribute to the company's growth.
✨Stay Customer-Focused
Understanding the importance of treating customers fairly is crucial. Be ready to discuss how you've maintained a customer-focused approach in your previous roles, especially when resolving queries or issues. This will align with the company’s values and show you’re a good fit.