At a Glance
- Tasks: Join our Credit Control team to manage cash allocation and debt collection.
- Company: Chaucer, a leading global insurer with a diverse and inclusive culture.
- Benefits: Flexible hybrid work model, extensive benefits, and wellbeing support.
- Other info: Opportunities for continuous learning and career growth in a dynamic environment.
- Why this job: Make an impact in a growing business while building strong relationships.
- Qualifications: Knowledge of Lloyd’s insurance market and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Join our Credit Control team and help deliver a robust, scalable service-accelerating cash allocation and effective debt collection while building strong relationships with brokers, underwriters, Treasury, international offices and outsourced partners. You’ll work to shared targets – taking ownership of your portfolio while collaborating closely with colleagues to improve our debt position month on month. In a growing business, you’ll also have opportunities to get involved in operational initiatives such as process improvement, data quality enhancements and automation projects.
Deliver bureau and non-bureau credit control activities under the guidance of the Credit Control Team Lead, including raising intercompany transfers and processing outgoing payments. Build effective working relationships with brokers, underwriters, Treasury, international offices and outsourced providers to support timely settlement of bureau and non-bureau premium payments. Support delivery of key KPIs by reducing aged debt and unallocated cash across the Chaucer Group. Contribute ideas and participate in continuous improvement to reduce aged debt, unallocated cash and premium queries. Own and maintain procedure guides to ensure clear, consistent ways of working; regularly review and update documentation to reflect best practice and evolving processes. Help identify and resolve data quality issues across the Chaucer Group that impact credit control. Participate in training sessions and team/operational meetings as required to support continuous learning and strong stakeholder engagement. Support the Credit Control Team Lead with ad-hoc tasks and priorities, helping the team respond quickly to business needs.
Regulatory Responsibilities
Support the CSL and CIC Boards in maintaining a customer‑focused culture, policies and procedures – ensuring CSL / CIC customers are treated fairly at all times.
Skills and Competencies
- Knowledge of the Lloyd’s insurance market, gained within an insurer or broker environment.
- Flexible and adaptable, with a professional and approachable manner.
- Confident communicator with the ability to build positive working relationships.
- Well‑organised, with the ability to manage time effectively and stay on top of tasks.
- A collaborative team player who enjoys working with others and contributing to shared goals.
- Motivated and proactive, with the willingness to learn and take responsibility for own work.
- Able to plan and prioritise tasks to meet agreed deadlines, with appropriate support.
- Excellent attention to detail, with a genuine commitment to producing accurate, high‑quality work.
Education
GCSE Maths and English (Grade B/6 or above, or equivalent), plus a minimum of five additional GCSEs (Grade C/4 or above, or equivalent).
Why Join Chaucer?
Chaucer is a leading global insurer operating in both Lloyd’s and company markets, helping industries worldwide manage risk from nuclear, shipping, manufacturing and property. Headquartered in London with offices worldwide, we are close to our clients wherever they are.
We offer:
- A flexible office hybrid work model that supports individual and team needs.
- A diverse, inclusive culture that values people for who they are.
- Extensive, non‑contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
Credit Control Specialist - Insurance background in London employer: Chaucer Group
Chaucer is an exceptional employer that fosters a collaborative and inclusive work environment, making it an ideal place for a Credit Control Specialist to thrive. With a flexible hybrid work model and extensive non-contributory benefits, including medical and wellbeing support, employees are empowered to achieve their best while maintaining a healthy work-life balance. The company also prioritises professional growth through involvement in operational initiatives and continuous learning opportunities, ensuring that team members can develop their skills and advance their careers in the dynamic insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist - Insurance background in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about credit control. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Lloyd’s insurance market. Be ready to discuss how your experience aligns with the role and how you can contribute to reducing aged debt and improving cash allocation.
✨Tip Number 3
Show off your collaborative spirit! During interviews, highlight examples of how you've worked with teams to achieve shared goals. This will resonate well with the company culture at Chaucer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Credit Control Specialist - Insurance background in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Credit Control Specialist. Highlight your experience in the insurance market and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your background aligns with our needs. Don’t forget to mention your ability to build relationships, as that's key for us.
Showcase Your Attention to Detail:In this role, accuracy is crucial. When submitting your application, double-check for any typos or errors. We appreciate candidates who take pride in their work and demonstrate a commitment to high-quality submissions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chaucer Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the Lloyd’s insurance market. Familiarise yourself with key terms and concepts, as well as the specific role of credit control within this context. This will show that you're not just interested in the job, but that you understand the industry.
✨Build Relationships
Since the role involves working closely with brokers, underwriters, and other stakeholders, think about how you can demonstrate your relationship-building skills. Prepare examples from your past experiences where you've successfully collaborated with others to achieve shared goals.
✨Show Your Organisational Skills
The job requires excellent time management and organisation. Be ready to discuss how you prioritise tasks and manage your workload effectively. You might even want to bring a simple example of a time when you successfully handled multiple responsibilities at once.
✨Be Proactive and Engaged
Chaucer values a proactive approach, so come prepared with ideas for process improvements or ways to enhance data quality. This shows that you're not just looking to fill a role, but that you're eager to contribute to the team's success and the company's growth.
