At a Glance
- Tasks: Join our Credit Control team to manage cash allocation and debt collection while building strong relationships.
- Company: Dynamic insurance company focused on collaboration and growth.
- Benefits: Flexible hybrid work, extensive benefits, and a supportive culture.
- Other info: Opportunities for continuous learning and career advancement.
- Why this job: Make a real impact in a growing business while developing your skills.
- Qualifications: Credit control experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join our Credit Control team and help deliver a robust, scalable service-accelerating cash allocation and effective debt collection while building strong relationships with brokers, underwriters, Treasury, international offices and outsourced partners. You'll work to shared targets—taking ownership of your portfolio while collaborating closely with colleagues—to improve our debt position month on month. In a growing business, you'll also have opportunities to get involved in operational initiatives such as process improvement, data quality enhancements and automation projects.
Deliver bureau and non-bureau credit control activities under the guidance of the Credit Control Team Lead, including raising intercompany transfers and processing outgoing payments. Build effective working relationships with brokers, underwriters, Treasury, international offices and outsourced providers to support timely settlement of bureau and non-bureau premium payments. Support delivery of key KPIs by reducing aged debt and unallocated cash across the Chaucer Group. Contribute ideas and participate in continuous improvement to reduce aged debt, unallocated cash and premium queries. Own and maintain procedure guides to ensure clear, consistent ways of working; regularly review and update documentation to reflect best practice and evolving processes. Help identify and resolve data quality issues across the Chaucer Group that impact credit control. Participate in training sessions and team/operational meetings as required to support continuous learning and strong stakeholder engagement. Support the Credit Control Team Lead with ad-hoc tasks and priorities, helping the team respond quickly to business needs.
Regulatory Responsibilities
Support the CSL and CIC Boards in maintaining a customer-focused culture, policies and procedures—ensuring CSL / CIC customers are treated fairly at all times.
Skills and Competencies
- Credit control experience
- Ideally knowledge of the Lloyd's insurance market, gained within an insurer or broker environment.
- Flexible and adaptable, with a professional and approachable manner
- Confident communicator with the ability to build positive working relationships
- Well organised, with the ability to manage time effectively and stay on top of tasks
- A collaborative team player who enjoys working with others and contributing to shared goals
- Motivated and proactive, with the willingness to learn and take responsibility for own work
- Able to plan and prioritise tasks to meet agreed deadlines, with appropriate support
- Excellent attention to detail, with a genuine commitment to producing accurate, high-quality work
Education
GCSE Maths and English (Grade B/6 or above, or equivalent), plus a minimum of five additional GCSEs (Grade C/4 or above, or equivalent).
Benefits
A flexible hybrid work model that supports individual and team needs. A diverse, inclusive culture that values people for who they are. Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
Credit Control Accounts Technician (Insurance) in London employer: Chaucer Group
At Chaucer Group, we pride ourselves on being an excellent employer, offering a flexible hybrid work model that caters to both individual and team needs. Our diverse and inclusive culture values every employee, providing extensive non-contributory benefits such as medical, life, and pension cover, alongside opportunities for professional growth through involvement in operational initiatives and continuous learning. Join us in a collaborative environment where your contributions directly impact our success and help shape the future of credit control in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Accounts Technician (Insurance) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Chaucer Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Accounts Technician (Insurance) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Chaucer Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Chaucer Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Chaucer Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Chaucer Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Chaucer Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Chaucer Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
