At a Glance
- Tasks: Lead a team to ensure compliance and manage regulatory risks effectively.
- Company: Join Chaucer Group, a global leader in insurance and reinsurance.
- Benefits: Competitive salary, career development, and a diverse workplace.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in compliance while growing your leadership skills.
- Qualifications: Experience in compliance, strong leadership, and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Job Profile Summary
Chaucer Group is an international group of insurance & reinsurance entities with locations in London, Dublin, Copenhagen, Bermuda, Dubai, Singapore, Miami and Sydney.
This role forms part of the Group Compliance function’s leadership team, responsible for the Compliance Monitoring sub‑team and a core part of delivering and developing the group compliance framework across its jurisdictions.
Responsibilities
- Design, implement and oversee the annual Compliance Monitoring plan, providing independent assurance to senior management and the Board that regulatory risks are effectively managed.
- Lead and develop a team of compliance monitoring specialists, delivering assurance via risk‑based reviews, thematic reviews and controls testing.
- Oversee the planning, execution and reporting of monitoring work to senior management and governance committees.
- Track and remediate compliance monitoring findings, working closely with business owners and group functions to ensure appropriate controls improvements.
- Act as a central liaison between the 1st and 3rd lines of defence within the Group.
- Coordinate with Internal Audit and Risk functions to ensure effective coverage of key issues and avoid duplication.
- Produce high‑quality management information on compliance monitoring performance and trends.
- Maintain and develop compliance monitoring processes and methodologies.
- Manage and develop compliance team members, supporting their career paths.
- Develop and maintain strong relationships with relevant Chaucer departments.
Skills and Competencies
- Competent within the specific job role, aware of all technical requirements and able to apply these pragmatically.
- Knowledge of DISP, Lloyd’s Complaints Handling Code, and international complaints handling regulatory requirements.
- Flexible and quick to learn – able to undertake tasks and projects outside immediate role.
- Strong business judgement, able to maximise success and perceive impact on the wider business.
- Strategic thinker who considers the "bigger picture" and consequences to the wider business context.
- Effective team leader, communicating clearly and encouraging junior staff through direction, delegation and management.
- Commitment to high quality standards and ability to produce robust work.
- Decision maker who uses factual information and sound judgement.
- Collaborative, building good working relationships based on cooperation, support and trust.
- Resilient, able to undertake hard work and maintain social, organisational and ethical norms.
- Excellent communication skills, able to present ideas clearly and persuade others.
Experience
- London insurance market compliance and complaints handling experience.
- Experience with UK insurance regulatory regime.
- Experience with Lloyd’s Managing Agency.
- Management / supervisory experience.
- Familiarity with risk management issues.
Education
2.1 Degree or better (or equivalent).
Diversity & Equality
Chaucer is committed to diversity, actively values difference and respects people regardless of any protected characteristics.
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StudySmarter Expert Advice🤫
We think this is how you could land Compliance Monitoring Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Chaucer Group looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Monitoring Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Chaucer Group. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Chaucer Group
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Chaucer Group’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
