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- Tasks: Deliver top-notch customer service and assist in various hospitality tasks.
- Company: Join Chatts Leisure Limited, a vibrant team dedicated to exceptional guest experiences.
- Benefits: Enjoy a full-time role with opportunities for growth and learning in a dynamic environment.
- Why this job: Be part of a fun team, learn new skills, and create memorable experiences for guests.
- Qualifications: Experience in hospitality is a plus; strong work ethic and eagerness to learn are essential.
- Other info: Housekeeping and bartending experience are helpful but not required; teamwork is key!
The predicted salary is between 24000 - 36000 £ per year.
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Provide outstanding customer service to all guests, ensuring their needs are met promptly and efficiently.
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Jump in wherever necessary, whenever necessary.
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Housekeeping if and when necessary. Ensuring rooms are well maintained .
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Assist in food preparation and cooking, adhering to food safety standards at all times.
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Support team management by helping to train and supervise new staff members.
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Engage in bartending duties as required, showcasing knowledge of beverages and mixology.
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Collaborate with kitchen staff to ensure smooth food production and timely service.
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Maintain cleanliness and organisation of the rooms, dining area, kitchen, and bar facilities.
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Handle guest inquiries and complaints professionally, striving for resolution and satisfaction.
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Participate in team meetings to discuss improvements in service delivery and operational efficiency.
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Ensuring the business needs are met at all times
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A team player
We are seeking a dedicated and enthusiastic Hospitality Team Member to join our vibrant team. This role is essential in ensuring that our guests receive exceptional service and enjoy a memorable experience. The ideal candidate will possess a passion for hospitality, a strong work ethic, and the ability to work collaboratively within a team environment., * Proven experience in a restaurant or culinary environment is advantageous.
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Strong knowledge of food safety regulations and practices.
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Housekeeping experience will be helpful but ot essential. Must be keen to learn the ropes.
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Excellent leadership skills with the ability to motivate and manage a team effectively.
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Experience in bartending is desirable but not essential; willingness to learn is key.
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Ability to work under pressure while maintaining attention to detail.
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Strong communication skills, both verbal and written, with a friendly disposition.
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A proactive approach to problem-solving and helping others within the team.
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An eye for detail
Chatts Leisure Limited
Chatts Leisure Limited in Barnard Castle DL12 8PH
Permanent, Full-time
Assistant Manager-Hospitality employer: Chatts Leisure Limited
Contact Detail:
Chatts Leisure Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager-Hospitality
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in previous roles. This will demonstrate your commitment to providing outstanding customer service.
✨Tip Number 2
Familiarize yourself with food safety regulations and practices before the interview. Being knowledgeable about these standards will not only impress us but also show that you take the role seriously and are ready to contribute from day one.
✨Tip Number 3
Highlight any experience you have in team settings, especially in training or supervising others. We value strong leadership skills, so be prepared to discuss how you've motivated and managed a team effectively in the past.
✨Tip Number 4
Demonstrate your willingness to learn by asking questions about our operations and team dynamics during the interview. This shows that you're proactive and eager to grow within the hospitality field, which is something we truly appreciate.
We think you need these skills to ace Assistant Manager-Hospitality
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing outstanding customer service. Use specific examples that showcase how you've met guests' needs promptly and efficiently.
Showcase Team Collaboration: Discuss your ability to work collaboratively within a team environment. Mention any previous experiences where you supported team management or trained new staff members.
Demonstrate Knowledge of Food Safety: Since knowledge of food safety regulations is important, include any relevant certifications or training you have. If you have experience in food preparation or cooking, be sure to highlight that as well.
Express Willingness to Learn: Convey your eagerness to learn and adapt, especially regarding bartending and housekeeping duties. Employers appreciate candidates who are proactive and open to acquiring new skills.
How to prepare for a job interview at Chatts Leisure Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent customer service, as this will demonstrate your commitment to creating memorable guest experiences.
✨Highlight Teamwork Skills
Since the role emphasizes collaboration, be prepared to discuss examples of how you've successfully worked within a team. Mention any leadership roles you've taken on and how you helped train or support new staff members in previous positions.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've effectively resolved guest inquiries or complaints. Highlight your proactive approach to problem-solving and how you maintained a positive atmosphere even under pressure.
✨Knowledge of Food Safety Standards
Familiarize yourself with food safety regulations and practices, as this is crucial for the role. Be ready to discuss your understanding of these standards and any relevant experience you have in food preparation or kitchen environments.
