SENIOR LEGAL ASSISTANT & TEAM LEADER- SPALDING, LINCOLNSHIRE

We have an exciting opportunity for a Senior Legal Assistant and Team Leader to join our Document Production Team, based in our Spalding office. This role involves supporting our Private Client and Residential Conveyancing teams, handling initial client enquiries, and ensuring up‑to‑date knowledge of responsibilities. In addition to client‑facing duties, you will lead team members, oversee reception staff, conduct reviews, allocate work, and mentor staff. You will also support the Partner in Charge with day‑to‑day office management.

Location: Spalding, UK

Hours: 9am – 5.15pm Monday to Friday

Salary: Dependent on experience

Key Responsibilities

• Perform all necessary typing and word processing, ensuring accuracy and adherence to deadlines.
• Transcribe information from manual documents or audio recordings as required.
• Line manage Senior Legal Assistants, Legal Support Assistants, and Reception staff.
• Monitor, allocate, and oversee workloads within the Document Production Team.
• Support and monitor team performance, including providing guidance and mentoring to team members.
• Provide support across all areas of the business, including assisting other offices when required.
• Handle telephone calls on behalf of fee earners, taking and relaying messages promptly and accurately.
• Arrange appointments as required.
• Ensure work is kept up to date, prioritising tasks based on urgency and deadlines.
• Maintain accurate records and ensure all information is correctly recorded on the file management system.
• Maintain high levels of client and company confidentiality at all times.
• Work flexibly as part of a collaborative team, providing cover for other Senior Legal Assistants when required.
• Provide Reception cover as and when required.

Candidate Profile

Essential Experience

• Secretarial qualification or equivalent work‑based experience.
• Experience of working in a law firm.
• High level of competency in using Microsoft Office (Word, PowerPoint, Excel).

Desirable Experience

• Experience working within Private Client and/or Residential Conveyancing.
• Previous experience of managing others.
• Competent in using case management systems.
• Clear understanding of confidentiality/Data Protection.
• Typing speed of at least 50 WPM.

Skills, Competencies & Attributes

• Strategic thinker with hands‑on delivery capability.
• Excellent interpersonal skills with ability to quickly establish and maintain good working relationships at all levels.
• Excellent communication skills both written and verbal.
• Strong analytical and data‑driven decision‑making capability.
• Able to work with diplomacy and assertiveness.
• Discrete with the ability to maintain high levels of confidentiality.
• Flexible and willing/able to travel to all offices.
• Proactive and positive attitude.
• Reacts well under pressure and is able to work to deadlines.
• High level of integrity and empathy.
• Team player.
• Sense of humour.

Equal Opportunity Statement

Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The firm has an Equality and Diversity Policy and this sets out the firm’s position on equal opportunity in all aspects of employment. This is available upon request.