Operations Analyst - Machine Learning
Operations Analyst - Machine Learning

Operations Analyst - Machine Learning

City of London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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Chattermill

At a Glance

  • Tasks: Analyse operations and leverage machine learning to enhance customer experience.
  • Company: Join a dynamic scaleup focused on innovation and collaboration.
  • Benefits: Enjoy stock options, flexible working, and a health & wellness allowance.
  • Other info: Opportunities for career progression and a fun, supportive work environment.
  • Why this job: Be part of a team that values growth, creativity, and making a real impact.
  • Qualifications: Experience in operations analysis and a passion for machine learning.

The predicted salary is between 28800 - 48000 £ per year.

If you’re looking for a category-defining scaleup that will ignite your creativity, grow your career, and allow you to work with other A-players, you’ve come to the right place.

We’re all about experience, and that starts with our team

Our Values

  • We share a passion for growth & progress – On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognize that we are learning machines and we always seek to action feedback and improve collectively.
  • We’re not afraid of trying new things and making mistakes – We make sure we’re learning from them. Together, we aim to find new ways to scale and achieve our vision.
  • We’re obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We want to provide the best experience to our clients, users, employees, candidates, and partners. We sweat the small details and always go above and beyond.
  • We act as responsible owners – Having the freedom to make decisions in our area of responsibility is a crucial driver for us. We own our successes and our failures, and we hold ourselves and our teammates accountable for our results.
  • We believe in the power of trust and openness – We always communicate with openness and trust. We trust our colleagues to have the right intentions and knowledge. We don’t micromanage, and we’re not afraid to have open discussions if there’s disagreement. We always assume good intent and appreciate the value of open dialogue and good judgement.
  • We set our ambitions high but stay humble – We’ve come together to build a product and a category that’s never been seen before. While we’re ambitious, we take a measured approach and don’t promise what we don’t know we can deliver. We take risks, but we consider the consequences and keep a clear strategy in mind.
  • We believe the right team is the key to success – At Chattermill we’ve learned that all our important achievements have been the result of people collaborating together. We respect our teammates and commit to team decisions even when we disagree. We’re happier working in a team than alone, so we always hire and promote with the team in mind.

In case you needed any more reasons to join us…

Grow With Us

  • Fantastic progression opportunities
  • The ability to share in the company’s success through stock options

Learn & Develop

  • A yearly learning & development budget that increases every year with us
  • A fully stocked library (always open to requests!)
  • 25 days holiday in addition to public holidays
  • Get an extra day for every year you’re with us (up to 5 years)!

Celebrate Your Birthday

  • Take the day off!

Work Flexibly

  • Flexible working in a remote-first environment (we’ve got a very fun office in London when you want to go in!)

Take Care

  • A health & wellness allowance each month, which increases every year you’re with us
  • Including discounts on cinema tickets, utilities and more

Have Fun!

  • Plenty of fun socials planned by our amazing colleagues

Family Friendly Perks

  • Plenty of family friendly perks including enhanced parental leave, neonatal leave and fertility support

Home Comforts

  • Access to a work from home allowance to help with your home office set up

Open positions

If you don’t see the perfect role listed below, we still want to hear from you! We frequently have new opportunities arising throughout the year. Please send your CV to totalent@chattermill.io. In the subject line, please mention the types of role/s you’re interested in, and one of the team will contact you soon.

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Operations Analyst - Machine Learning employer: Chattermill

At Chattermill, we pride ourselves on being a dynamic scaleup that fosters creativity and career growth in a collaborative environment. Our commitment to employee development is reflected in our generous learning budgets, flexible working arrangements, and a culture that values trust and open communication. With exciting progression opportunities and a focus on celebrating achievements, we ensure that every team member feels valued and empowered to contribute to our mission of transforming customer experience.
Chattermill

Contact Detail:

Chattermill Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Analyst - Machine Learning

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and think about how your experiences align with them. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your skills and experiences, the more confident you'll be when it counts.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re genuinely interested in being part of our team.

We think you need these skills to ace Operations Analyst - Machine Learning

Machine Learning
Data Analysis
Problem-Solving Skills
Communication Skills
Team Collaboration
Adaptability
Creativity
Customer Experience Focus
Project Management
Open Dialogue
Learning Agility
Strategic Thinking
Accountability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to grow and tackle new challenges with us.

Tailor Your CV: Make sure your CV is tailored to the Operations Analyst position. Highlight relevant experience and skills that align with our values, especially around learning from mistakes and owning your responsibilities.

Be Authentic: We appreciate openness and trust, so don’t be afraid to show your true self in your application. Share your unique experiences and how they’ve shaped you as a professional – we want to know the real you!

Apply Through Our Website: For the best chance of success, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the right roles as they come up. We can’t wait to hear from you!

How to prepare for a job interview at Chattermill

✨Know Your Stuff

Before the interview, dive deep into the company’s mission and values. Understand how they aim to improve customer experience and how your skills as an Operations Analyst in Machine Learning can contribute to that. This shows you’re not just interested in the role but also in their vision.

✨Showcase Your Growth Mindset

Be ready to discuss times when you faced challenges and how you learned from them. This aligns perfectly with their value of being motivated by growth and progress. Share specific examples where you took feedback and turned it into actionable improvements.

✨Emphasise Team Collaboration

Since they value teamwork, prepare to talk about your experiences working in teams. Highlight how you respect team decisions and how you’ve contributed to a collaborative environment. This will resonate well with their belief that the right team is key to success.

✨Ask Thoughtful Questions

Prepare some insightful questions that reflect your understanding of their operations and culture. Inquire about how they handle mistakes and learn from them, or how they foster trust and openness within teams. This shows you’re genuinely interested in their approach and want to be part of it.

Operations Analyst - Machine Learning
Chattermill
Location: City of London
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