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- Tasks: Lead and manage the marketing team, ensuring effective delivery of marketing activities.
- Company: Chatterbug Speech & Language Therapy, a social enterprise making a positive impact.
- Benefits: Part-time role with competitive salary, 35 days holiday, and supportive culture.
- Why this job: Join a mission-driven team and help shape impactful marketing strategies.
- Qualifications: Experience in marketing operations and strong organisational skills required.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
The predicted salary is between 24000 - 24000 £ per year.
Job Types: Part-time (3 days per week), Fixed term contract
Salary: £24,000 per annum (pro-rated from a £40,000 full-time equivalent)
Potential to expand the role as the organisation scales.
Chatterbug is a Social Enterprise providing high-quality, evidence-based Speech and Language Therapy services across the UK. Our mission is to create positive, lasting impact for children, families, and communities. We are now looking for an experienced Marketing Operations Manager to lead and manage our marketing team and bring structure, clarity, and oversight to the day-to-day delivery of our marketing activity as we continue to grow our services.
About the Role
We are seeking an experienced Marketing Operations Manager to line manage the marketing team and oversee the day-to-day running of our marketing function, ensuring work is planned, prioritised, and delivered effectively. This is an operational management role, focused on planning, coordination, delivery, and performance oversight, working within agreed business priorities and direction. It is not a hands-on content or campaign execution role. You will provide structure, oversight, and direction to an established marketing team, ensuring activity is aligned to business priorities and delivered to a high standard. The role suits someone who values organisation, sound judgement, and follow-through, and who enables others to work efficiently while giving senior leaders confidence in progress, decisions, and outcomes.
Key Responsibilities
- Line manage and provide operational oversight to the marketing team (Content Creator and Marketing Executive)
- Maintain a clear, prioritised marketing plan and delivery roadmap, agreed with senior leadership
- Ensure marketing activity is planned, sequenced, and delivered on time
- Create and embed effective workflows and ways of working
- Identify risks, bottlenecks, and delivery issues early and resolve them proactively
- Set clear priorities and expectations, ensuring alignment across activities
- Facilitate regular check-ins focused on progress, blockers, and decisions
- Track progress against agreed goals and KPIs and produce concise updates for senior leadership
- Ensure marketing tools, systems, and data are used effectively to improve visibility of performance and outcomes
- Act as the main operational link between marketing, sales, and leadership
- Ensure marketing activity supports key organisational priorities, including: Chatterbug Academy growth, Private Client expansion, School service contracts, Bright Speech App development, OEPR rollout, Chatterbug growth and development
About You
- Proven experience in a Marketing Operations, Delivery, Programme, or Operations-focused role, with hands-on responsibility for managing delivery and people
- Strong background in managing workflows, priorities, and delivery within a marketing environment
- Experience overseeing and supporting marketing teams or cross-functional delivery
- Comfortable working with data, reporting, and performance metrics
- Highly organised, detail-oriented, and reliable, with a strong sense of ownership
- Confident making decisions and progressing work without over-analysis
- Clear, professional communicator who provides timely and reliable updates
- Experience using project management and CRM tools (e.g. Jira, HubSpot, Zoho, or similar)
- A marketing degree is desirable but not essential; practical operational experience is prioritised.
Our Values
We look for individuals who are: Open, Connected, Dependable, and Courageous and who bring innovation, collaboration, resilience, curiosity, and a commitment to positive social impact.
Diversity, Equity & Inclusion
Chatterbug is an inclusive and values led organisation. We welcome applications from people of all backgrounds, identities, and lived experiences. We actively encourage candidates who are neurodivergent, disabled, from minority ethnic communities, LGBTQIA+, or who come from socially or economically marginalised groups to apply. If you need adjustments at any stage of the recruitment process, please let us know we are committed to equitable hiring practices.
Safer Recruitment Statement
Chatterbug is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to appropriate background checks, and we expect all staff to share this commitment to safe practice, confidentiality, and professional conduct.
What We Offer
- 35 days holiday, including public holidays
- Employee Assistance Programme (EAP)
- Supportive, inclusive culture with opportunities for development
Marketing Operations Manager in Leeds employer: Chatterbug Ltd Speech and Language Therapy
Contact Detail:
Chatterbug Ltd Speech and Language Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing world and let them know you're on the hunt for a Marketing Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Chatterbug and its mission. Understand their values and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a positive impact.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed marketing teams and projects in the past. Highlight your ability to create clear plans and deliver results on time – that's what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Chatterbug team and contributing to their mission.
We think you need these skills to ace Marketing Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in marketing operations. We want to see how your skills align with our mission at Chatterbug, so don’t hold back on showcasing relevant achievements!
Showcase Your Organisational Skills: Since this role is all about structure and oversight, give us examples of how you've successfully managed workflows and priorities in previous roles. We love a good story about overcoming challenges and keeping things on track!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chatterbug Ltd Speech and Language Therapy
✨Know Your Stuff
Before the interview, make sure you understand Chatterbug's mission and values. Familiarise yourself with their services and how marketing plays a role in supporting their goals. This will show that you're genuinely interested and can align your experience with their needs.
✨Showcase Your Organisational Skills
Since this role is all about structure and oversight, be ready to discuss specific examples of how you've managed workflows and priorities in previous roles. Prepare to share how you’ve tackled delivery issues and kept teams on track, as this will highlight your fit for the operational management aspect of the job.
✨Be Data-Savvy
Chatterbug values performance metrics, so come prepared to talk about how you've used data to drive decisions in your past roles. Bring examples of KPIs you've tracked and how you've used those insights to improve marketing activities or team performance.
✨Communicate Clearly
As a Marketing Operations Manager, clear communication is key. Practice articulating your thoughts concisely and confidently. Be ready to explain how you keep stakeholders updated and how you facilitate check-ins with your team to ensure everyone is aligned and progressing towards goals.
