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For Companies At a Glance
- Tasks: Lead the Front of House team and ensure exceptional guest experiences.
- Company: Prestigious luxury hotel in beautiful Wales.
- Benefits: Competitive salary, onsite parking, and generous employee discounts.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Friendly, organised, with excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious hotel in Wales is seeking a Head Receptionist to lead their Front of House team. You will ensure high standards of service, manage check-in and check-out, and enhance guest experiences through tailored recommendations.
The ideal candidate is friendly, organized, and has excellent communication skills.
This role offers competitive salary and benefits including onsite parking and generous employee discounts.
Front of House Leader – Luxury Hotel Guest Experience in Bala employer: Chatham Inn
Contact Detail:
Chatham Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader – Luxury Hotel Guest Experience in Bala
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your friendly and organised nature shine through. Share stories that highlight your communication skills and how you've enhanced guest experiences in the past.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the hotel’s services and values can give you a leg up. Tailor your responses to show how you align with their mission to provide top-notch guest experiences.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Front of House Leader. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Front of House Leader – Luxury Hotel Guest Experience in Bala
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV.
Tailor Your Application: Make sure to customise your application for the Front of House Leader role. Highlight your experience in managing teams and enhancing guest experiences, as this is what we’re really looking for!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on your relevant skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Chatham Inn
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their guest experience philosophy.
✨Showcase Your Communication Skills
As a Front of House Leader, communication is key. Prepare examples from your past experiences where you effectively communicated with guests or team members. Practice articulating these stories clearly, as this will demonstrate your ability to enhance guest experiences.
✨Demonstrate Organisational Skills
Being organised is crucial in this role. Think of specific instances where you successfully managed multiple tasks or resolved conflicts efficiently. Highlighting these experiences will reassure the interviewers that you can handle the fast-paced environment of a luxury hotel.
✨Prepare Tailored Recommendations
Since the role involves enhancing guest experiences through tailored recommendations, come prepared with a few ideas. Think about local attractions, dining options, or activities that could appeal to different types of guests. This shows initiative and a proactive approach to guest service.
