Host/Hostess in Windermere

Host/Hostess in Windermere

Windermere Full-Time No home office possible
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Job Description

Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property, you’ll be the welcoming face of our exclusive retreat — a sanctuary of calm, comfort, and curated luxury.

Your Role as Host:

  • Greets guests with genuine warmth and ensures every moment of their stay feels personal and exceptional.

  • Coordinates daily operations across breakfast service, housekeeping, afternoon tea, guest requests, and evening turndown.

  • Collaborates with our Spa, Estates, and Housekeeping teams to maintain seamless standards and serene surroundings.

  • Acts as a lead on events and exclusives – working alongside the Front Office Team to ensure perfectly executed special occasions.

  • Anticipates needs, resolves issues with grace, and elevates the guest experience through thoughtful touches.

  • Upholds our brand promise of quiet luxury, privacy, and heartfelt care.

  • Qualifications

    What You Bring:

  • A natural flair for hosting and a passion for creating memorable guest journeys.

  • Impeccable attention to detail and pride in presentation.

  • Confidence working solo and as part of a close-knit team.

  • Flexibility, initiative, and a calm, professional presence.

  • Previous hospitality experience preferred, but personality and attitude are equally important.

  • Additional Information

    Why join us:

  • A stunning work environment with a supportive, dynamic team.

  • Opportunities for growth and development within the Gilpin family.

  • Staff meals, uniform, and generous gratuities.

  • A stunning Lake District setting that inspires every day.

  • The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.

  • The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.

  • Ready to host with heart in one of the Lake District’s most beautiful settings? Apply now and bring your warmth, charm, and hospitality spirit to Gilpin Lake House.

    Location: Gilpin Hotel & Lake House, Windermere
    Position: Full-Time | Competitive Salary | Immediate Start

    Salary: from £25,480 to £27,560

    Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.

    Apply now: send your CV to
    Learn more:

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    Contact Detail:

    Château de Mercuès Recruiting Team

    Host/Hostess in Windermere
    Château de Mercuès
    Location: Windermere
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